Dr. Brown discusses the hard work of building empathy skills in the Shame and Empathy chapter of Dare to Lead.  As you all know, a recent trend in organizations - one that has been simmering for decades but only recently seems to have shifted into high gear - is a focus on obtaining, appreciating, and retaining a diverse group of employees. In recent years, many large organizations (or small-to-medium organizations with the resources to do so) have started creating a formal Office of Diversity, Equity, and Inclusion (DEI), or a department dedicated to DEI efforts within an existing Human Resources department. Choose a well-known organization (or you can use the organization you work for or are affiliated with, even if it's not well-known...) and research what information they share publicly regarding their efforts toward improving DEI work. Do they offer programming to employees? What message is the organization sending to their employees and their stakeholders concerning DEI work? How effective (or ineffective) do you believe the organization is with their efforts in building empathy skills for their employees? Be sure to provide a link to the information posted regarding the organization's DEI efforts.

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter14: Understanding Individual Behavior
Section: Chapter Questions
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Dr. Brown discusses the hard work of building empathy skills in the Shame and Empathy chapter of Dare to Lead.  As you all know, a recent trend in organizations - one that has been simmering for decades but only recently seems to have shifted into high gear - is a focus on obtaining, appreciating, and retaining a diverse group of employees. In recent years, many large organizations (or small-to-medium organizations with the resources to do so) have started creating a formal Office of Diversity, Equity, and Inclusion (DEI), or a department dedicated to DEI efforts within an existing Human Resources department. Choose a well-known organization (or you can use the organization you work for or are affiliated with, even if it's not well-known...) and research what information they share publicly regarding their efforts toward improving DEI work. Do they offer programming to employees? What message is the organization sending to their employees and their stakeholders concerning DEI work? How effective (or ineffective) do you believe the organization is with their efforts in building empathy skills for their employees? Be sure to provide a link to the information posted regarding the organization's DEI efforts. 

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