Emotional intelligence (El) is a vital skill for effective management, encompassing the ability to understand, manage, and express one's own emotions, as well as to recognize and respond to the emotions of others. Managers with high emotional intelligence are better equipped to build strong relationships, resolve conflicts, and inspire trust and confidence among their team members. By demonstrating empathy, self-awareness, and social skills, emotionally intelligent managers can create a positive work environment where employees feel valued, supported, and motivated to perform at their best. Moreover, El enables managers to navigate challenging situations with resilience and composure, fostering a culture of collaboration and productivity within the organization. How can organizations incorporate emotional intelligence training into their management development programs to enhance leadership effectiveness and employee engagement?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Emotional intelligence (El) is a vital skill for effective management, encompassing the ability to understand, manage, and express one's own emotions, as well as to recognize and respond to the emotions of others. Managers with high emotional intelligence are better equipped to build strong relationships, resolve conflicts, and inspire trust and confidence among their team members. By demonstrating empathy, self-awareness, and social skills, emotionally intelligent managers can create a positive work environment where employees feel valued, supported, and motivated to perform at their best. Moreover, El enables managers to navigate challenging situations with resilience and composure, fostering a culture of collaboration and productivity within the organization. How can organizations incorporate emotional intelligence training into their management development programs to enhance leadership effectiveness and employee engagement?

 

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