Attitudes are evaluative statements that reflect how an individual feels about something. Obviously, the concern here relates to job attitudes and how to explain or predict behavior that is in response to one or more of the three components of attitude: Cognitive attitude component: This component covers the knowledge, opinions, and belief system held by the employee. "Refusing to code diagnoses based on the highest reimbursement" illustrates a cognition. Affective attitude component: Emotions and feelings are addressed in this component. "I feel uncomfortable surrounded with this bright new wall color at my workstation" reflects the affective component of attitudes. Behavior attitude component: Action takes place with this component. Re- painting the wall because of negative feelings about it puts action into the attitude. Attitudes Evalua- tive statements that reflect how an indl- vidual feels about objectives, events, or people

Attitudes are evaluative statements that reflect how an individual feels about something. Obviously, the concern here relates to job attitudes and how to explain or predict behavior that is in response to one or more of the three components of attitude: Cognitive attitude component: This component covers the knowledge, opinions, and belief system held by the employee. "Refusing to code diagnoses based on the highest reimbursement" illustrates a cognition. Affective attitude component: Emotions and feelings are addressed in this component. "I feel uncomfortable surrounded with this bright new wall color at my workstation" reflects the affective component of attitudes. Behavior attitude component: Action takes place with this component. Re- painting the wall because of negative feelings about it puts action into the attitude. Attitudes Evalua- tive statements that reflect how an indl- vidual feels about objectives, events, or people

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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