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- Chose the right answerEmotional intelligence (El) is a vital skill for effective management, encompassing the ability to understand, manage, and express one's own emotions, as well as to recognize and respond to the emotions of others. Managers with high emotional intelligence are better equipped to build strong relationships, resolve conflicts, and inspire trust and confidence among their team members. By demonstrating empathy, self-awareness, and social skills, emotionally intelligent managers can create a positive work environment where employees feel valued, supported, and motivated to perform at their best. Moreover, El enables managers to navigate challenging situations with resilience and composure, fostering a culture of collaboration and productivity within the organization. How can organizations incorporate emotional intelligence training into their management development programs to enhance leadership effectiveness and employee engagement?8
- What is self awareness? Self-awareness is the first component of emotional intelligence—which makes sense when one considers that the Delphic oracle gave the advice to “know thyself” thousands of years ago. Self-awareness means having a deep understanding of one’s emotions, strengths, weaknesses, needs, and drives. People with strong selfawareness are neither overly critical nor unrealistically hopeful. Rather, they are honest—with themselves and with others.Relationship conflict is based on interpersonal differences. True FalseOne's personality traits tend to be stable across time and situations. O True False
- Rakesh's one day salary was cut because he had taken leave without informing. This is an example of which type of shaping of behavior? a. Reinforcement. Ob. Negative reinforcement C. Positive reinforcement O d. PunishmentRead the following passage carefully and summarize it in ONE sentence. The truth about pigs is that their reputation for being dull and dirty is undeserved. The pig is actually a curious and intelligent animal. For instance, a pig will not take anything for granted; it will poke, and prod something until it arrives at a conclusion. A pig’s intelligence is so keen that the animal needs to do something only once – such as turn on an automatic drinking fountain – to know how to do it again. Furthermore, pigs are basically no dirtier than any other farm animal. Because pigs don’t sweat, they seek out water in order to cool off. On a farm, the water that a pig finds is usually in a mud puddle. However, the pig would be just as happy splashing in a bathtub since it is water, not dirt that pigs enjoy.You are the patient and enter a medical office. You notice a faint smell of urine and approach the reception desk where the receptionist is talking on the telephone. She never looks up and you wait at the desk for a few minutes, but finally give up and sit down. She keeps talking while chewing gum and you notice her blouse is low-cut. Discuss three (3) possible ways you could respond to her without seeming rude or embarrassing her (in your own words).How should this behavior be addressed? Who should address this employee?Discuss three (3) possible ways you could respond to her without seeming rude or embarrassing her (in your own words).How should this behavior be addressed? Who should address this employee?
- Which of the following occurs when organizations give financial incentives to prevent dissatisfied employees from quittin A) Employees increase their level of affective commitment. B. Employees increase their level of continuance commitment. Employees increase their level of job satisfaction. Employees decrease their level of continuance commitment.Employee engagement refers to the emotional commitment and connection that employees have towards their work, organization, and its goals. It involves creating a positive work environment where employees feel valued, motivated, and empowered to contribute their best efforts. Engaged employees are more likely to be productive, innovative, and committed to the success of the organization. Effective employee engagement strategies encompass various initiatives aimed at fostering a culture of appreciation, open communication, and continuous development. This can include providing opportunities for skill development and career advancement, recognizing and rewarding achievements, soliciting feedback, and promoting work-life balance. Additionally, promoting a sense of purpose and alignment with the organization's mission and values can enhance employee satisfaction and engagement. Question: How do you measure and assess employee engagement within your organization, and what actions do…In response to the new employee end-of-shift policy Brianna proposes that Ollie pay its employees on their breaks instead of making them clock out. Brianna is most likely utilizing the ______ influence tactic. Multiple Choice exchange pressure personal appeals ingratiation inspirational appeals