Max's is a bakery shop which sells cookies and cakes. Two workers are in charge of making cookies. making cookies. Below is the process flow chart of Max's Cookie daily operations, together with resources (that are needed for each activity) and processing time for each activity. For the ease of analysis, we assume that there are infinite cookie trays and infinite empty space for cooling. Assume that each order consists of one dozen, and the store has only one oven. Activities Resources Processing times Hooo! Wash & Mix Dish up to trays Load & Set timer Baking Cooling Packing Payment Worker 1 & bowl Worker 1 & trays Worker 2 & oven Oven Empty space Worker 2 Worker 2 8 min/order 2 min/dozen 4 min/dozen 11 min/dozen 5 min/dozen 1 min/dozen 1 min/order Following the recipe of bottleneck analysis, answer the following questions. (a) What is the flow time of the entire process?

Practical Management Science
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ISBN:9781337406659
Author:WINSTON, Wayne L.
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Max's is a bakery shop which sells cookies and cakes. Two workers are in charge of making cookies.
making cookies. Below is the process flow chart of Max's Cookie daily operations, together with
resources (that are needed for each activity) and processing time for each activity. For the ease of
analysis, we assume that there are infinite cookie trays and infinite empty space for cooling. Assume
that each order consists of one dozen, and the store has only one oven.
Activities
Resources
Processing times
111-0000
Wash & Mix
Dish up to trays
Load & Set timer
Baking
Cooling
Packing
Payment
Worker 1 & bowl
Worker 1 & trays
Worker 2 & oven
Oven
Empty space
Worker 2
Worker 2
8 min/order
2 min/dozen
4 min/dozen
11 min/dozen
5 min/dozen
1 min/dozen
1 min/order
Following the recipe of bottleneck analysis, answer the following questions.
(a) What is the flow time of the entire process?
Transcribed Image Text:Max's is a bakery shop which sells cookies and cakes. Two workers are in charge of making cookies. making cookies. Below is the process flow chart of Max's Cookie daily operations, together with resources (that are needed for each activity) and processing time for each activity. For the ease of analysis, we assume that there are infinite cookie trays and infinite empty space for cooling. Assume that each order consists of one dozen, and the store has only one oven. Activities Resources Processing times 111-0000 Wash & Mix Dish up to trays Load & Set timer Baking Cooling Packing Payment Worker 1 & bowl Worker 1 & trays Worker 2 & oven Oven Empty space Worker 2 Worker 2 8 min/order 2 min/dozen 4 min/dozen 11 min/dozen 5 min/dozen 1 min/dozen 1 min/order Following the recipe of bottleneck analysis, answer the following questions. (a) What is the flow time of the entire process?
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