Heated Arguments
Molly Quest, 55, has been a permanent fixture at Johnson Properties, logging in 21 years of service. Two
(2) years ago, she was appointed in the secretarial support for two (2) property managers in the
headquarters building.
During this long service period, Molly gained a reputation among her coworkers by being a "witch" in the
workplace. In large part, this reputation came from her tendency to act as if she were the entire
operation's boss.
Wendy Samikura, Molly's boss, had a heated confrontation with her. One afternoon, Molly ordered
Wendy to finish up some authorization forms in 20 minutes. Wendy, who was busy with some other
paperwork, replied without looking at Molly, "I'll finish them when I get some time."
Molly turned and walked back to Wendy's desk and arrogantly utter, "I said for you to do them now!"
When a little bit surprised but didn't let her guard down, she stood up and leaned across the desk and
fired back, "Who do you think you're talking to? I said I'd do them when I'm ready."
Molly's disrespect to her boss goes on, making Wendy request for Molly's transfer to another department.
Molly denied Wendy's accusations when she mentioned her attitude at work during deliberation and
claimed that it was unfair that she's the one who's going to be transferred.
Following the grievance process, prepare a skit that will help address the situation.
GIVE GRIEVANCES PROCESS?
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