Department restructuring You are the Human Resources Manager for ABC Food Co., a grocery retailer based in Washington State. Recently, the Chief Operating Officer informed you about a departmental restructuring that will combine the Training and Development Department and the Human Resources Department, with you as the Department Head. You are writing to staff of both departments to inform them about the restructuring. You have written some points to help you draft an email (although they are not in order of priority or importance). The Training and Development department will be incorporated into the Human Resources department. The change is effective immediately. The restructured department will be called Human Resources, which also includes Benefits, Compensation, Records, and Recruitment functions. The change is occurring because of long-term vacancy in Training and Development department’s leadership. The change also brings the company into alignment with its peer organizations that have one HR Department. The change is minimal for most employees. There will be no layoffs or work reassignments resulting from the restructuring. The only personnel change is the elimination of the Training and Development Manager position, which was vacant. The responsibilities of that position will be absorbed by the HR Manager. Employees should update their email signatures with the new Department Name. New business cards will be printed for employees previously in the Training and Development Department. All stationary (e.g., letterhead, envelopes, business cards) and electronic templates (e.g., PowerPoint) bearing Training and Development Department should cease being used. A companywide announcement about the change will be sent out later today. Question 1 Refer to the case information above about department restructuring. If you were composing an email to employees in all affected departments, what is/are your communication goal(s)? Select all that apply. Group of answer choices To inform them about the change, including how the change does or does not affect them To persuade them that the change is a good idea that they should support To deliver bad news about the change, including the potential layoffs Question 2 Refer to the case information above about department restructuring. What are some ways that you can keep the receiver’s interest in mind when developing this message? Select all that apply. Group of answer choices Write a subject line that clearly states what the message is about Use “you” when referring to recipient (affected employees) and “I” or “we” rather than “the company” or “ABC Food Co.” State the purpose and expectations for the recipient early in the message. Anticipate some of the questions that the recipient might have about the change.

Department restructuring You are the Human Resources Manager for ABC Food Co., a grocery retailer based in Washington State. Recently, the Chief Operating Officer informed you about a departmental restructuring that will combine the Training and Development Department and the Human Resources Department, with you as the Department Head. You are writing to staff of both departments to inform them about the restructuring. You have written some points to help you draft an email (although they are not in order of priority or importance). The Training and Development department will be incorporated into the Human Resources department. The change is effective immediately. The restructured department will be called Human Resources, which also includes Benefits, Compensation, Records, and Recruitment functions. The change is occurring because of long-term vacancy in Training and Development department’s leadership. The change also brings the company into alignment with its peer organizations that have one HR Department. The change is minimal for most employees. There will be no layoffs or work reassignments resulting from the restructuring. The only personnel change is the elimination of the Training and Development Manager position, which was vacant. The responsibilities of that position will be absorbed by the HR Manager. Employees should update their email signatures with the new Department Name. New business cards will be printed for employees previously in the Training and Development Department. All stationary (e.g., letterhead, envelopes, business cards) and electronic templates (e.g., PowerPoint) bearing Training and Development Department should cease being used. A companywide announcement about the change will be sent out later today. Question 1 Refer to the case information above about department restructuring. If you were composing an email to employees in all affected departments, what is/are your communication goal(s)? Select all that apply. Group of answer choices To inform them about the change, including how the change does or does not affect them To persuade them that the change is a good idea that they should support To deliver bad news about the change, including the potential layoffs Question 2 Refer to the case information above about department restructuring. What are some ways that you can keep the receiver’s interest in mind when developing this message? Select all that apply. Group of answer choices Write a subject line that clearly states what the message is about Use “you” when referring to recipient (affected employees) and “I” or “we” rather than “the company” or “ABC Food Co.” State the purpose and expectations for the recipient early in the message. Anticipate some of the questions that the recipient might have about the change.

Understanding Management (MindTap Course List)

10th Edition

ISBN:9781305502215

Author:Richard L. Daft, Dorothy Marcic

Publisher:Richard L. Daft, Dorothy Marcic

Chapter13: Managing Communication

Section: Chapter Questions

Problem 5AL

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Question

Department restructuring

You are the Human Resources Manager for ABC Food Co., a grocery retailer based in Washington State. Recently, the Chief Operating Officer informed you about a departmental restructuring that will combine the Training and Development Department and the Human Resources Department, with you as the Department Head. You are writing to staff of both departments to inform them about the restructuring. You have written some points to help you draft an email (although they are not in order of priority or importance).

The Training and Development department will be incorporated into the Human Resources department.
The change is effective immediately.
The restructured department will be called Human Resources, which also includes Benefits, Compensation, Records, and Recruitment functions.
The change is occurring because of long-term vacancy in Training and Development department’s leadership.
The change also brings the company into alignment with its peer organizations that have one HR Department.
The change is minimal for most employees.
There will be no layoffs or work reassignments resulting from the restructuring. The only personnel change is the elimination of the Training and Development Manager position, which was vacant. The responsibilities of that position will be absorbed by the HR Manager.
Employees should update their email signatures with the new Department Name.
New business cards will be printed for employees previously in the Training and Development Department.
All stationary (e.g., letterhead, envelopes, business cards) and electronic templates (e.g., PowerPoint) bearing Training and Development Department should cease being used.
A companywide announcement about the change will be sent out later today.

Question 1

Refer to the case information above about department restructuring.

If you were composing an email to employees in all affected departments, what is/are your communication goal(s)? Select all that apply.

Group of answer choices

To inform them about the change, including how the change does or does not affect them

To persuade them that the change is a good idea that they should support

To deliver bad news about the change, including the potential layoffs

Question 2

Refer to the case information above about department restructuring.

What are some ways that you can keep the receiver’s interest in mind when developing this message? Select all that apply.

Group of answer choices

Write a subject line that clearly states what the message is about

Use “you” when referring to recipient (affected employees) and “I” or “we” rather than “the company” or “ABC Food Co.”

State the purpose and expectations for the recipient early in the message.

Anticipate some of the questions that the recipient might have about the change.

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