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Management
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Nov 24, 2024
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Assessment task3
Part A
What it means to be a Financial Planner
A financial planner is a qualified investment professional who helps individuals
and corporations meet their long-term financial objectives by analyzing the
client's status and setting up a program to help the client meet those goals.
Financial Planner’s role in the financial services industry (industry
context)
.
Organize and manage finances
-Many of us have complex financial lives, yet
lack the time, expertise, discipline and objectivity to put our financial house in
order. Financial planners can examine your overall net worth and financial
situation, help you identify your life goals and objectives, and recommend
strategies to help you towards achieving your goals.
Marriage and children
-Blending two independent financial lives can be
complicated, particularly if there are conflicting financial personalities or there
were previous marriages. It’s critical to address such issues as insurance, tilting
of assets and delegating money management duties to preserve and protect
assets.
Divorce
-The end of a marriage is frequently financially devastating. Simply
dividing assets in half is often a bad decision. A financial planner can help assist
in reviewing how a settlement will serve you for the long term.
Receiving a financial windfall
-Inheriting a substantial sum of money or
winning the lottery often involves other financial and non-financial factors. For
example, it may be better to put the money toward debts, or you may want to
donate some of it to charity. Inheritance in particular is often fraught with deep
emotional issues and family conflicts, so independent outside advice can be
invaluable.
Planning for retirement
-Investment decisions are naturally a critical
component of retirement planning. But often overlooked are how to withdraw
funds from your nest egg once you retire, and especially what kind of retirement
you want to live. A financial planner can help you crystallize your retirement
vision, then design a plan to help towards achieving that vision.
Funding for college
-Beyond selecting among investment options, other key
issues include financial aid and tax considerations.
Facing a financial crisis
-The loss of a job, a serious illness, a legal problem or a
natural disaster might prompt the seeking of financial advice.
Career advice
-Financial planners can advise you on the financial consequences
of a career change, compensation or separation package, employee stock options
and retirement plans such as deferred compensation and 401(k)’s.
Running a business
-A financial planner can help in to setting up a retirement
and benefits plan for the owner and the employees, and, most often overlooked
by owners, creating a realistic succession plan upon the business owner's
retirement, death, disability, or decision to sell.
Death of a spouse
-All too frequently the surviving spouse hurriedly and under
great stress makes critical long-term financial decisions involving insurance,
investments and retirement plans. Rarely is there a more important time for
informed, objective outside advice.
Charitable giving
-Families blessed with enough discretionary income and assets
may want to make substantial donations to one or more favorite charities. But
there are many options, some of which can save you taxes, thus allowing you to
leave more to your beneficiaries.
Insurance review
-A financial planner can analyze your insurance needs and
look at options like disability income and long-term care in relation to overall
financial circumstances and goals.
Estate planning
- While you need an attorney to draft the documents utilized in
estate planning, the financial planner can put those documents in the context of
your financial circumstances and your vision of how you want your estate
dispersed. Financial planners can discuss strategies for wills, living wills, power
of attorney, life insurance, trusts and other estate planning issues for the
distribution of wealth, in life and in death.
In addition a Financial Planner should:
Check in with their clients periodically to discuss economic conditions
and present “what if” scenarios.
Help clients estimate their basic living expenses in retirement and discuss
strategies for the distribution of assets following retirement.
Propose asset allocation strategy adjustments aligned with your current
risk tolerance and financial goals.
Professional Associations and bodies
As the financial planner
You also need to provide information on the financial adviser’s membership of
any professional bodies relevant to providing financial services. Up to five (5)
professional bodies can be selected from the available options (see below). You
can also select 'Other' (free text box) and enter the name of the professional body
if they are not listed.
Professional bodies listed:
Association of Financial Advisers (AFA)
Association of Independently Owned Financial Professionals (AIOFP)
Association of Superannuation Funds Australia (ASFA)
Australian and New Zealand Institute of Insurance and Finance (ANZIIF)
Australian Institute of Superannuation Trustees (AIST)
Chartered Accountants Australia and New Zealand (CA)
Chartered Financial Analyst Institute (CFA)
CPA Australia (CPA)
Financial Planning Association of Australia (FPA)
Independent Financial Advisers Association of Australia (IFAAA)
Institute of Managed Account Providers (IMAP)
Institute of Public Accountants (IPA)
National Insurance Brokers Association (NIBA)
SMSF Association
Stockbrokers Association of Australia
Code of Conduct and Ethics (an ethical approach to workplace practice and
decisions)
. The AFA is guided by six principles of professionalism that form the basis of the
AFA Code of Conduct – Principles of Practice. As a dynamic Association, these
principles evolve to ensure they remain relevant to members, their clients and
the ever-changing regulatory landscape. The principles were developed by a
cross industry advisory group of experienced professionals in consultation with
AFA members.
The six principles of professionalism set out the minimum professional practice
and ethical standards for members of the AFA when providing financial
services.The central objective of the code is the achievement of good consumer
outcomes and fostering and enhancing the professional reputation of financial
advisers.
Principles of Professionalism
Principle 1 - Integrity and Professional Conduct
Act with the utmost integrity which encompasses the highest standards of
professional conduct, honesty, and ethics.
Maintain high standards of personal and professional conduct to meet
community expectations, reflect favourably upon the financial advisory
profession and serve as an example to others.
In all business interactions, act with respect towards clients and business
associates and do nothing that will bring you, your practice, the financial advice
profession or the AFA into disrepute.
Ensure that your remuneration represents fair value for your clients. Clearly and
concisely explain to clients all remuneration that you will receive for the services
that you provide to them so that the client fully understands and agrees to both
the services they will receive and the amount you will receive.
Protect the confidentiality and integrity of all business and personal information
relating to your clients’ affairs by only disclosing it to those who need it to service
your clients and ensuring that access is controlled.
Principle 2 - Best Interests
Act in the best interests of your clients in seeking to extend and secure their
financial wellbeing.
As a trusted professional, you owe a duty of care to your clients and must act at
all times in your clients’ best interests.
You must comply with both the letter and the spirit of the law. Develop strong
relationships with your clients, based upon genuine understanding of their needs
and objectives.
Commit to the pursuit of the necessary interpersonal skills to use emotional
intelligence effectively in client interactions to complement your technical
knowledge (including strong listening skills and the ability to demonstrate
empathy and care).
In relation to specific recommendations to replace an existing product, ensure
that you can demonstrate that there is an appreciable net benefit for the client.
Principle 3 - Conflicts of Interest
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Do not allow conflicts of interest to influence your actions inappropriately.
Always place the client’s interests before your interests.
Conflicts must be identified and then either managed appropriately or avoided,
to ensure that the client’s interests are placed ahead of your interests or those of
any person associated with you. This is a continuing obligation.
Be very clear whom you represent and in whose interests you are advising,
particularly when advising more than one person.
Principle 4 - Informed Client Consent
Educate your clients on financial matters and help them to understand the
decisions that they are making.
Accurately and honestly present all the information that is essential to clients’
decision-making to assist them to exercise clear and informed choice in their
financial decisions.
This includes taking all reasonable steps to educate your clients about their
present and future financial needs. It also requires that the risks, implications
and potential consequences of their decisions are explained to clients.
Principle 5 - Service Standards
Provide professional service that is aligned to your clients’ circumstances
and your agreements with them.
Offer service levels that are appropriate for your clients’ circumstances. Be timely
and efficient in delivering the services you have agreed to provide.
Be a professional, proactive and responsive advocate for your client’s interests
with product providers and others where required.
Principle 6 - Professional Expertise
Strive to achieve high standards of professional expertise by maintaining
and improving your knowledge and skills, and those of your staff.
Always meet and seek to exceed the minimum training standards via a
combination of qualifications, designations and ongoing professional
development.
Ensure that you and your staff only provide advice in areas where you are
qualified, authorised and skilled. Where you become aware of a client need that
you are unable to provide advice on, ensure that you make your client aware of
the issue and discuss options to refer the client to a suitable professional.
Provide appropriate training, guidance and supervision to your staff to ensure
that they are aware of their professional obligations when dealing with clients
and have the capability to act accordingly.
Legislative framework/requirements under which the Financial Planner
operates
The Corporations Amendment (Professional Standards of Financial Advisers) Act
2017 commenced on 15 March 2017. It introduced several measures in the
Corporations Act 2001 (Corporations Act) to raise the education, training and
ethical standards of financial advisers providing personal advice to retail clients
on more complex financial products.
Educational, skill and knowledge requirements (organisational context
and requirements)
financial planner needs a bachelor's degree in a field such as accounting, finance
or business. In-depth knowledge of useful and relevant topics obtained through
education includes investments, estate planning, insurance, retirement planning
and risk management.
Licensing Requirements
To become a financial adviser, you must meet specific education requirements
and be licensed under an Australian Financial Services (AFS) licence.
From 1 January 2019 the education and experience requirements to become a
financial adviser will be set by the Financial Advisers Standards and Ethics
Authority (FASEA). FASEA are still consulting on the requirements to meet the
new pathway requirements. However, it has published an interim list of FASEA
approved existing degrees (PDF). It is important to note that currently the list
does not include approved Graduate Diplomas of Financial Planning, which will
likely become the postgraduate pathway for new entrants.
Part B
Goal and objective
To achieve by operating a financial service, financial investment, and
management consulting in the community.
Key strengths and weakness
strenght
Strong experiences in financial service and investment are played
significant roles in my life
Well experienced on selling life insurance and doing investment in
the stock market as a professional businessperson for many years.
Weakness
-
lack of consultation skill
-
need more Financial certificate
Professional development needs
APF
-
links to an individual
professional plan
-
include 3 hrs related to ethic
-
minimum 30 hrs each
financial years with a
minimum of 90 hours over
the training
-
Maximum 45 hours
accumulated through non
accredited activities
-
Maximum 30 hrs
accumulated through non
accredited reading
Consultation strategy
-
links to an individual
professional plan
-
include 3 hrs related to ethic
-
minimum 30 hrs each
financial years with a
minimum of 90 hours over
the training
-
Maximum 20 hours
accumulated through non
accredited activities
-
Maximum 15 hrs
accumulated through non
accredited reading
Key strategies (how are you going to achieve your goals)
-
define the business strategy
-
doing the marketing
-
develop the business plan
-
peer evaluation and monitoring
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Action plan
Date
Program name
Provider
Deliver
CPD hr
Non CPD hr
TPB hr
3/11/23
SMS Strategy
workshop
SME Training
Face to face
6
0
6
20/11/23
Interpersonal
skill
N/A
Online
1
0
1
1/12/23
Fiancial industry
update
N/A
Online
0
2
2
3/12/23
Advance estate
planning
ABC
professional
planning
Face to face
5
0
5
13/12/23
Supper annual
Management
FPA
Face to face
0
2
2
14/12/23
Reading
investment
strategies
Fiancial journa
Online
0
3
3
20/12/23
FPA conference
Conference
Face to face
20
0
20
23/12/23
Reading the
business ethic
and its relevant
with consumer
Reading
Online
0
3
3
23/12/23
Advisor plan
workshop
Workshop
Face to face
10
0
10
Grand total
52
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Key priority
-
attend all seminars and presentation
-
attend the meeting of organization
-
attending the conference follow the action plan
-
serving the technical and education commiters
-
develop course material in a relevant financial planning topic
Reference
https://www.investopedia.com/terms/c/code-of-ethics.asp
https://asic.gov.au/for-finance-professionals/afs-licensees/professional-standards-for-financial-
advisers/qualification-exam-and-professional-development/
https://www.naswma.org/page/71/Code-of-Ethics-of-the-National-Association-of-Social-
Workers.htm
Appendix
Evedience of meeting with manager
Meeting
Script:
Sage: Good day, everyone. Thank you for joining this meeting. Today, I'll
discuss
some crucial legislation updates regarding the Hawking prohibitions
and present our
organizational plan to address these changes. Let's dive in.
Sage: Firstly, I'd like to highlight the legislation updates. As of most recent
update,
there have been significant changes to the Hawking prohibitions.
These updates mainly focus
on tighter regulations around the solicitation and
sale of financial products.
Sage: The key changes include stricter rules on unsolicited offers, the
prohibition of
certain sales methods, and enhanced penalties for non-
compliance.
anizational plan. We've devised a
comprehensive strategy to reassess, implement, and
monitor our existing
internal procedures in light of these legislative updates.
Sage: In the reassessment phase, we'll conduct a thorough review of our
current
procedures to identify areas that need adjustment. This includes
scrutinizing our sales
methods and communication strategies.
Sage: The implementation phase is where we'll roll out the necessary changes
across
our teams. We'll provide targeted training to ensure everyone
understands and adheres to the
updated procedures.
Sage: Finally, in the monitoring phase, we'll continuously assess our
compliance with
the new regulations. We'll use advanced analytics tools to
track and measure our success,
making real-time adjustments if necessary.
Sage: As
for
the
timeline,
we
aim
to
complete
the
reassessment
by
30
days,
initiate
implementation by 60 days, and commence monitoring by 30 days.
Sage:
Now,
before
we
move
forward,
are
there
any
questions
or
concerns
regarding the legislation updates or our organizational plan?
Manager 1: Yes, could you provide more details on the enhanced penalties for
non-
compliannce
Sage: Certainly. The enhanced penalties include heavier fines and the
possibility of
criminal charges for serious violations. We'll ensure our teams
are well-informed and trained
to avoid any breaches.
Manager 2: How will the training be conducted during the implementation
phase?
Sage: Excellent question. We plan to conduct both in-person and
online
training sessions, supplemented with reference materials for
continuous
learning.
Manager
3:
What
role
will
each
department play
in
this
process?
Sage: Each department will have designated compliance officers to
oversee
and enforce the updated procedures. We'll provide more specific
details
during the implementation phase.
Sage: Thank you for your questions. Your engagement is crucial to
the
success of this initiative.
Sage:
In
conclusion,
we
are
committed
to
adapting
to
these
legislation
updates
effectively. Together, we'll ensure compliance,
maintain our reputation, and
provide the best service to our clients.
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