C206 Task 2

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Ashford University *

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206

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Jun 26, 2024

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Uploaded by rakoz12

1 C206 Task 2: ETHICAL LEADERSHIP C206 Task 2: Ethical Leadership Western Governors University August 2, 2023

2 C206 Task 2: ETHICAL LEADERSHIP C206 Task 2: Ethical Leadership A: Corporate Social Responsibility In the ever-evolving world of business, corporate social responsibility (CSR) has become an integral part of successful business strategy. A solid financial position has traditionally been considered a sign of social responsibility. Socially responsible organizations have strong finances. As a result, corporations understand the importance of making business decisions that are socially and environmentally responsible. CSR (Corporate Social Responsibility) encompasses people, the planet, and corporate profits. Corporations can accurately measure how effective their CSR efforts are when they equalize and measure these three views. A1: Primary and Secondary Stakeholders A stakeholder is an individual or entity who may be affected by an organization's actions. Depending on the nature of the interest, it may be financial or non-financial. The following are the types of stakeholders:  Primary Stakeholders: Organizations and individuals with direct or contractual relationships with them are dependent on their overall financial health. A few examples are employees, investors, customers, and suppliers.  Secondary Stakeholders: Individuals or groups with an indirect relationship to the organization. There is no formal or contractual relationship between them, and their financial well-being is not dependent on the organization. A few examples are communities, the media, and activist groups. The primary and secondary stakeholders of Paradigm Toys are the same as those of any other organization. Paradigm's employees are the primary stakeholders since they are directly

3 C206 Task 2: ETHICAL LEADERSHIP connected to the company and financially dependent on its success. The community is a secondary stakeholder. Paradigm has an indirect relationship with the community. Organizational actions and success have an impact on the community. In addition to employing community members, Paradigm does business with other local businesses. A2: Responsibility for Stakeholders In order to meet its CSR responsibilities, Paradigm Toys can: Stakeholders – Employees: Assure a safe working environment for employees and provide them with a competitive salary, retirement plans, medical, dental, and vision insurance, and tuition reimbursement. The actions taken by Paradigm will result in a safe and healthy work environment, as well as compensation and benefits that support employees' goals of living an enjoyable life. Secondary Stakeholder - Community: Make Paradigm Toy's production and operations environmentally sustainable and do not negatively impact the community. Environmental responsibility ensures a safe, healthy environment for all members of the community. By making charitable donations to organizations that improve health in the community, such as a local food bank and free medical clinic, Paradigm can support the community. B1 & B1A: The Significance of Developing and Fostering an Ethical Culture An ethical culture must be developed and nurtured within an organization. Ethics culture establishes expectations and standards for the behaviors and responses an organization should use when confronted with ethical dilemmas. The establishment of an ethical culture ensures that employees and leadership share the same ethical values. Developing and nurturing a strong ethical culture within Paradigm Toy is an important responsibility of the leadership team. Leadership at Paradigm acts as a role model, engages

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4 C206 Task 2: ETHICAL LEADERSHIP employees, and offers guidance to employers and employees when ethical dilemmas arise. By demonstrating ethical behaviors and gaining employee buy-in, leadership can create, maintain or change organizational culture. It is likely that employees will duplicate the behaviors exhibited by their leaders. B2: Ethics Audit The purpose of an ethics audit is to understand the current ethical culture of an organization and determine whether the culture supports ethical behavior. Various methods, such as surveys, observations and interviews, as well as the review of policies, procedures, and complaints, are used in auditing both formal and informal systems. Understanding and supporting ethical, cultural changes is the first and most crucial step. B2A: Value of an Ethics Audit In an ethics audit, Paradigm Toys will be able to determine whether its business practices support an ethical culture and behavior by identifying gaps and problems in its policies, procedures, and employee behavior. A strong culture of ethical behavior can be developed once gaps and problems are identified, and Paradigm can take action to remedy them. C1: Ethical Dilemma Scenario An organization's purchasing manager is conducting research about hip implants' costs and negotiating with various vendors. The hospital's highly respected orthopedic surgeon demands that Jansen Corp. be signed by the purchasing manager. His surgical cases will be taken to a competitor if the contract is not accepted. An investigation reveals that the sales representative for Jansen Corp. is the surgeon's niece, and she receives sales commissions. An incentive is paid to the surgeon for each hip implant he uses. Due to the purchasing manager's

5 C206 Task 2: ETHICAL LEADERSHIP refusal to agree with Jansen Corp. contract pricing, the hospital and the patients undergoing surgery will be charged more. Furthermore, another company, Seattle Anatomy, will offer the hospital better prices on hip implants. The hospital fears that the surgeon will cease performing surgeries at the hospital, resulting in significant financial losses. It has been reported that the administration is considering reducing the number of employees at the hospital due to financial challenges in recent months. C2: Potential Solutions The ethical dilemma described here is common in many workplaces. Below are two possible solutions:  The purchasing manager can retain the evidence to themself by accepting the contract. With this solution, the surgeon will be able to continue performing all of his surgical procedures in the hospital. It will not result in a financial loss for the hospital. The revenue could prevent employees from losing their jobs in this situation.  It is possible to report Jansen Corp. and the surgeon to the appropriate authorities, and the contract offer can be declined, by notifying the hospital administration of the surgeon's requests and conflicts of interest. C3: Explanation of Choice As a result of this scenario, I would recommend the second solution. It would be easier for the purchasing manager to ignore the demands and conflicts. While ignoring the ethical dilemma might be tempting, doing so violates anti-kickback laws, harms the Hospital's standing, sets a model for future unethical conduct, and supports an unethical culture. D1 & D1A: Key Topics and Explanations

6 C206 Task 2: ETHICAL LEADERSHIP In order to establish a strong ethical culture within Paradigm Toys, a robust ethics and compliance training program will be necessary. There will be three key topics covered in the program:  Ethics and Compliance Program Overview: The purpose of this topic is to give employees a basic understanding of what an ethics and compliance program is as well as why it is crucial. Policies and procedures will be explained to employees, as well as how to report ethical concerns.  Ethics in the Workplace: During employee training, employees learn about Paradigm's mission, vision, values, and code of ethics. Employees are taught to identify and respond appropriately to common dilemmas encountered by them. Through this education, employees learn what is expected of them at work and how to behave in the workplace.  Conflicts of Interest: It is important for employees to understand what a conflict of interest is. The staff is presented with scenarios so they can recognize conflict of interests and avoid potential legal ramifications. D2: Delivery Methodology In order to support distinctive learning styles and to warrant meaningful and ongoing ethics and compliance training, Paradigm Toys will provide ethics and compliance education in various formats:  In-person Training: By providing in-person training, Paradigm demonstrates its commitment and expectations regarding ethics and culture. The benefits of in-person training include human interaction, discussion, and the opportunity to ask questions. As part of the new hire general orientation, employees will receive initial ethics and compliance training from the chief compliance officer. Employees will also be involved

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7 C206 Task 2: ETHICAL LEADERSHIP in in-person training at "Speaking of Ethics" presentations where ethical challenges will be discussed and debated.  Online Training: Training can be completed online by employees and the organization at their convenience. The company will provide ethics and compliance training annually to employees via computer-based modules, reinforcing the initial training and providing ongoing training to ensure compliance with the law.

C206 Task 2

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