C204 Task 1

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School

Ashford University *

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C204

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Management

Date

Jun 26, 2024

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docx

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Uploaded by rakoz12

1 Task 1: Management Communications C204 Task 1: Management Communications Western Governors University March 12, 2023 A. Motivational Email to Internal Staff To: Inspired Staff

2 Task 1: Management Communications From: Subject: Successfully Launching a New Product Good afternoon Inspired Staff! We will be adding a new product to our already outstanding product line, which I am delighted to announce. In the past month, we acquired a company called Metro One that was similar to ours. My interest in Kamelon stemmed from analyzing their most successful products. We have seen great success with Kamelon in the past, and I am sure this product will help us reach our full potential! Detailed information on the official improvement process will be provided next Monday, but I will take any ideas and concerns tomorrow in writing. Our company will benefit from two significant advantages that Kamelon has. An important advantage of Kamelon is that it has been extensively researched and proven to be successful. Statistics show that 90% of those who tried Kamelon lost at least 15 pounds in a healthy and opportune manner. This study's most significant outcome was the fact that 80% of consumers were able to sustain their weight loss after using the product. As a result, we will be able to motivate our existing customers to try our new product, which will benefit our company. The more satisfied our existing customers are, the more likely they will leave positive reviews for us. Our company will be able to sell more products if we attract more customers, and this will benefit us in route to becoming one of the best weight loss companies!

3 Task 1: Management Communications There is always room for improvement in every great product. As a company, Kamelon has several disadvantages that might hinder our growth. In the first place, we should consider the fact that we heavily rely on our external service provider, Synesthor Inc. The pill cases for Kamelon are produced by Synesthor Inc. Synesthor Inc. will have to produce 10,000 pill cases in three months in order to meet our customer demand. Synesthor Inc. is situated in a different country, which causes our company concern. By working closely with this company, we can make sure that our product demand is met, and this will mitigate the potential problem. The second disadvantage of Kamelon is that 10% of the research partakers were ineffective. Some products are not successful for everyone, but we should show our respected customers that we care about their success by providing them with additional information that can help them lose weight. A user's failure to use the product correctly was proven to be the result of not following proper protocol. These disadvantages can be mitigated by implementing more rigorous criteria for participant selection so that only suitable participants are included in the study, thereby reducing the number of participants who drop out or are unsuccessful. Furthermore, consider alternatives, such as online surveys which may result in fewer unsuccessful participants. We must also inform our clients that this product will not work unless they also change their lifestyles (diet, exercise, etc.). Our company will achieve its optimal level of success by adding this product to our product line, but it will take time and dedication. Thanks to our brilliant staff here at Inspired, I am confident that we will meet our production targets. I am looking forward to working with you on our next project and thank you for all that you do for me! V/R,

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4 Task 1: Management Communications Production Manager B. Informational Email to External Stakeholders To: Inspired External Stakeholders From: Subject: Successfully Launching a New Product (Kamelon) Dear Inspired External Stakeholders, It is my pleasure to inform you all of the upcoming launch of Kamelon, our new product. It was one month ago that Inspired acquired a company similar to Metro One. We found that Kamelon was effective and successful after examining their most successful products. As a result of Kamelon, our company will be able to achieve its maximum success. Taking a moment to explain this product's effectiveness and how it can benefit our company is my goal. Many of Kamelon's users have reported that it has not only been effective, but also helped them maintain their weight. Kamelon researchers found that 90 out of 100 participants lost at least 15 pounds after participating in the study. In the vast majority of cases where this product worked, people maintained their weight after losing weight. Consequently, I will work diligently with our suppliers to ensure that we can meet the demands of our customers as we

5 Task 1: Management Communications predict a significant increase in demand for our product. By continuing to build upon this product, we will become one of the industry's leading weight loss companies. While Kamelon will be a breakthrough for our company, we still need to develop different mitigation strategies and fix any current problems. The product was found to be ineffective for 10% of the 100 people who participated. In our day-to-day endeavors to mitigate this problem, our company discovered that those who complained that the product was ineffective did not consume the product according to the proper protocol. Changing one's diet and activity level is necessary for this product to be effective. To ensure that Kamelon consumers have at least a 100% success rate, we are testing and improving this product constantly. We are moving in the right direction here, and I'm confident that this is going to be a successful product! Please do not hesitate to contact me if you have any concerns or suggestions. V/R, Production Manager C. Consumer-Facing Blog Is your body making you feel insecure? Do you feel like you're not good enough? Have you noticed that your favorite outfit is fitting tighter than you remembered? Interested in making a healthy choice that will change your life for the better? There's no need to look any further, because Kamelon is just the thing for you!

6 Task 1: Management Communications With its natural, keto-friendly, paleo-friendly, gluten-free, and vegan-friendly qualities, Kamelon is unmatched by its competition. Our customers absolutely love three benefits of this supplement, and they can't get enough of them. There are several benefits to this enhancement, but there are three that our customers love the most. 1. Clinical trials have shown that Kamelon aids in weight loss. In a study, 90% of Kamelon users lost at least 15 pounds in 60 days. In 80% of those cases, the users maintained their weight and maintained a healthy lifestyle. 2. Animal products are not used in the manufacture of this product. 3. There will be a full money back guarantee if you are not satisfied with your results. I mean, what have you got to lose? Visit the following official website if you are ready to change your life NOW. Real life testimonials, discounts, contact information, and more can be found here! Http://www.Inspired.com/Kamelon D. Persuasive Letter to Business Partner Inspired Inc. 727 Mickelsen Pkwy

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7 Task 1: Management Communications Winlock, MT 98596 800-867-5309 March 7, 2023 Synesthor Inc. 11419 Tabriz Dr. Billings, OK 79105 Ms. Fatima Sousa, Hope you're having an excellent week at Synesthor Inc! Currently, I am having concerns about the manufacture of our product, Kamelon's pill casings. Thanks to your company, my company has always been able to meet our product demand goals efficiently, and you have always played a significant part in our success. However, I wanted to let you know about our new product, as well as how vital it is for us to meet our three-month demand goal. A new product, Kamelon, has been acquired through the acquisition of a similar company. There have been numerous clinical trials on Kamelon, and its effectiveness has been proven. The Kamelon supplement was given to 100 participants in a research study. In 90% of the cases, the participants lost at least 15 pounds, and in 80% of the cases, the participants maintained their weight. I am confident that our product will be in high demand due to its high success rate.

8 Task 1: Management Communications We will need 10,000 pill casings manufactured by your company within three months due to the high demand for our product. Because Synesthor Inc. is located in a different country, it is idyllic that you start this project as soon as possible so that there are no interruptions in production. This may be a challenge for you to construct that many casings in a short time frame, but it will benefit both of our companies financially. The fact that Synesthor Inc. will do what it takes to meet this production deadline makes me grateful to have such a business partner. Please feel free to contact my production team with any questions or concerns! V/R, Production Manager E. Response to Customer Complaint 1.) Public Response to Customer Complaint Hello Bradley! We appreciate the feedback you provided on our social media page in the review section. We are sorry that you didn't see the results that you were hoping for, but I am happy to inform you that our top scientists are working diligently on a new and enhanced product that will be 100% successful. In order to satisfy our customers, I make it my top priority to resolve any problems you may have encountered with our product. We wouldn't be where we are today without customers like you, and we are grateful for you! If your results don't improve after another week or two, I suggest trying Kamelon again. We have proven that customers who

9 Task 1: Management Communications continuously use our product see efficient and effective results, since results vary from person to person. In the event that Kamelon isn't a success for you, I will inform you of our other weight loss products that we carry that have also been effective. Every week I'll contact you to check on your progress, as I would love to see you lose weight! We at Inspired Inc. are always available to answer your questions and concerns. Let's talk again soon. V/R, Production Manager 2.) Direct Private Response to Customer Complaint Hello Bradley, I'm the Lead Sales Manager at Inspired Inc. We'd like to speak with you personally about our new product, Kamelon, after seeing a review you left for it. My apologies for not working for you, and I am here to answer any questions you might have, as well as to know the steps you took during consumption. As you go on vacation soon, you would like to see results fast, and I want to help you reach your weight loss goal! What steps did you take to follow the instructions on the back of the bottle? Changing your lifestyle suddenly can be difficult, because I understand how hectic life can be. Despite the challenges you may face in your daily life, we understand that you may not be able to make drastic changes due to numerous adversities. Clinical studies have shown that the most successful customers also changed their diet and became more physically active. Because our number one priority is your success, we value the health and well-being of our customers.

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10 Task 1: Management Communications Knowing that you are involved in other weight loss groups proves how dedicated you are to losing weight. Allow us to see if your results have changed after using our product for another week or two. Please let me know how your results turn out. There will be a money-back guarantee if our product does not work for you, and I will send you information about our other successful products. My production team will be glad to assist you if you have any questions or concerns. In the event that you cannot reach them, you can contact me directly and I will do all in my power to assist you. I appreciate your help and wish you a wonderful week! V/R, Production Manager F. How to overcome two potential biases Communicating and interacting with stakeholders from diverse cultures, and recognizing and addressing biases are essential steps to overcoming bias. In order to address these biases, it is necessary to acknowledge them and take the necessary steps. People can also identify and manage biases by developing cultural awareness and sensitivity training. To overcome bias, stakeholders may need to create a safe space for feedback, create informed decisions, rather than making assumptions based on stereotypes, when communicating with different cultures. A second method of overcoming potential bias is to tailor communication strategies based on the stakeholder's language and culture. In order to improve the language, it is advisable to avoid idioms that might make no sense in another language. By providing clear, concise

11 Task 1: Management Communications information in an understandable language, it is possible to reduce communication barriers by adapting one's communication style and language. The importance of acknowledging biases and addressing them when communicating with stakeholders from diverse cultures cannot be overstated. Communication strategies that are culturally sensitive can increase stakeholder engagement and understanding. G. How to mitigate two potential intercultural differences A language barrier and a difference in communication style can be among the many differences in stakeholder communication across cultures. For a successful partnership, it is important to alleviate these differences, to overcome any language barriers, and to be aware of one's communication style. Language barriers complicate communication and make it difficult for stakeholders to understand each other. The use of simple, plain language in all written and verbal communications will mitigate such differences. Be careful not to use jargon, or idioms that may be difficult to understand by stakeholders from other cultures. Those who are unable to read or understand the language used may also benefit from translation or interpretation of crucial information. Taking into consideration the fact that different cultures have different communication styles, and adjusting your own style accordingly, may help you to be more effective in communicating. Some cultures value direct communication over indirect communication or silence, while others value indirect communication more than direct communication.

12 Task 1: Management Communications Consequently, you should prepare for adjustments and respect these differences. It is important that stakeholders are able to communicate in a manner that is convenient for them. You will be able to improve stakeholder communication if you are aware of and mitigate these cultural differences.

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