Operations Management: Sustainability and Supply Chain Management (12th Edition)
Operations Management: Sustainability and Supply Chain Management (12th Edition)
12th Edition
ISBN: 9780134130422
Author: Jay Heizer, Barry Render, Chuck Munson
Publisher: PEARSON
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Chapter 9, Problem 1CS
Summary Introduction

Case summary:

Person HR the manager of the metropolitan branch made an attempt to analyze the driving license renewal operations. The various steps and the time taken for each of them are analyzed.

He identified that the work was divided unequally between the workers. This led to long queues during peak periods. He was under severe pressure to increase the productivity while satisfying the incoming demand.

To determine: The maximum number of applications per hour that can be processed.

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Input Area Cost Per Hour                $1500.00 Outage Duration (hours)    3 Output Area Total Cost for Outage     $4500.00   One-Variable Data Table: Cost Outage Impact Analysis  Duration  (hr)                                      (Cost) 1                                         $1500.00 1.5                                      $2250.00 2                                         $3000.00 2.5                                       $3750.00 3                                          $4500.00 3.5                                       $5250.00 4                                          $6000.00 4.5                                       $6750.00 5                                           $7500.00   Given the data above  Which What If Analysis tool is the worksheet using? Provide a description of the What If Analysis tool and why it was used in the worksheet. Interpret what the data means. Discuss what it means for the business.
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Chapter 9 Solutions

Operations Management: Sustainability and Supply Chain Management (12th Edition)

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