EBK ESSENTIALS OF MIS
12th Edition
ISBN: 8220101459305
Author: LAUDON
Publisher: PEARSON
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Chapter 9, Problem 19MLM
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Customer relationship management:
- Customer relationship management is a methodology that manages an organization’s communication with their customers.
- This method uses client’s history with the company to improve business relationships.
- Modern customer relationship management constructs sustainable enduring customer relationships that generate value for company and customers.
Analytical CRM:
- This system analyzes customer behavior (analyzes customer information that are generated by operational CRM) and provides business intelligence. It analyzes data for designing, upselling, etc.
- General areas are: Sales data, financial data, and marketing data.
- Examples: Getting feedbacks from online shopping...
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Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, computer-science and related others by exploring similar questions and additional content below.Similar questions
- EX:[AE00]=fa50h number of ones =1111 1010 0101 0000 Physical address=4AE00h=4000h*10h+AE00h Mov ax,4000 Mov ds,ax; DS=4000h mov ds,4000 X Mov ax,[AE00] ; ax=[ae00]=FA50h Mov cx,10; 16 bit in decimal Mov bl,0 *: Ror ax,1 Jnc ** Inc bl **:Dec cx Jnz * ;LSB⇒CF Cf=1 ; it jump when CF=0, will not jump when CF=1 HW1: rewrite the above example use another wayarrow_forwardEX2: Write a piece of assembly code that can count the number of ones in word stored at 4AE00harrow_forwardWrite a program that simulates a Magic 8 Ball, which is a fortune-telling toy that displays a random response to a yes or no question. In the student sample programs for this book, you will find a text file named 8_ball_responses.txt. The file contains 12 responses, such as “I don’t think so”, “Yes, of course!”, “I’m not sure”, and so forth. The program should read the responses from the file into a list. It should prompt the user to ask a question, then display one of the responses, randomly selected from the list. The program should repeat until the user is ready to quit. Contents of 8_ball_responses.txt: Yes, of course! Without a doubt, yes. You can count on it. For sure! Ask me later. I'm not sure. I can't tell you right now. I'll tell you after my nap. No way! I don't think so. Without a doubt, no. The answer is clearly NO. (You can access the Computer Science Portal at www.pearsonhighered.com/gaddis.)arrow_forward
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