OM6 ONLINE-LMS INTEGRATED ACCESS
6th Edition
ISBN: 9781337118323
Author: Collier
Publisher: CENGAGE L
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Chapter 7, Problem 5CQD
Summary Introduction
Case Summary: A rare book library at the University of Audubon in England keeps books that are worth thousands of dollars. This library is the foremost choice for many book readers. The library wants to design a structured process to make ensure the safety of books. The library has a designated process for which the throughput rate is 40 customers per hour. On average, 10 people wait in the visitor’s area, 12 people in the second waiting area, 5 people in the first edition waiting area, 3 people in the original manuscript area and 1 in the author’s journal waiting area. Activity durations are provided by the library and they want to analyze their process flow chart to ensure maximum customer satisfaction.
Interpretation: Bottleneck needs to be determined with the help of information given in the case.
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Chapter 7 Solutions
OM6 ONLINE-LMS INTEGRATED ACCESS
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- J 1 ue K Beth Zion Hospital has received initial certification from the state of California to become a center for liver transplants. The hospital, however, must complete its first 10 transplants under great scrutiny and at no cost to the patients with the hospital picking the expenses. The cost per hour of surgery is estimated to be $5,000. The very first transplant, just completed, required 27 hours. On the basis of research at the hospital, Beth Zion estimates that it will have an 75% learning curve. Using Table E.3, estimate the time it will take to complete: a) the 10th transplant hours (round your response to two decimal places). Learning Curve Coefficients Unit Number (N) 10 Unit Time .385 75% Total Time 5.589 Unit Time .477 80% Total Time 6.315 Unit Time .583 85% Total Time 7.116 Xarrow_forwardExplain the concept of capacity planning in IT resource acquisition. How can an organization effectively plan for future resource needs, and what are the key factors to consider?arrow_forwardHow are scheduling and productivity related?arrow_forward
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