OM6 ONLINE-LMS INTEGRATED ACCESS
6th Edition
ISBN: 9781337118323
Author: Collier
Publisher: CENGAGE L
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Chapter 7, Problem 3CQD
Summary Introduction
Case Summary: A rare book library at the University of Audubon in England keeps books that are worth thousands of dollars. This library is the foremost choice for many book readers. The library wants to design a structured process to make ensure the safety of books. The library has a designated process for which the throughput rate is 40 customers per hour. On average, 10 people wait in the visitor’s area, 12 people in the second waiting area, 5 people in the first edition waiting area, 3 people in the original manuscript area and 1 in the author’s journal waiting area. Activity durations are provided by the library and they want to analyze their process flow chart to ensure maximum customer satisfaction.
Interpretation: No. of patrons needs to be calculated that are there in the total library service delivery system.
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Conclusion: The report recommendations and broad conclusion to the essay.
TOTAL
5
100
As part of your new role, as a strategy consultant and member of the steering committee, discuss what
logistics and transportation strategies you will execute to achieve operational efficiencies and facilitate
economic growth in SA. The committee would like to have a implementable strategic transport and
logistics plan to realise the roadmap vision based on the subsection numbering given below!
QUESTION ONE
Introduction: Must include an overview and history of South Africa's Road, rail and freight transport network.
Marks
5
1.2
What are the current freight and logistic challenges on the road network
10
1.3
Discuss key relevant financials of infrastructure, industries and revenue resulting in this logistics
crisis.
15
Chapter 7 Solutions
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