OM6 ONLINE-LMS INTEGRATED ACCESS
6th Edition
ISBN: 9781337118323
Author: Collier
Publisher: CENGAGE L
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Chapter 7, Problem 4PA
Summary Introduction
Interpretation:a process for planning a vacation is to be formulated.
Concept Introduction:Designinga process while identifying essential stages in reaching the outcome will help them in reaching the desired outcome. It will be helpful in reaching the desired objectives in an efficient and effective way.
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Discuss the process used to overcome objections. This upcoming Tuesday will be the 3rd meeting the sales team from La Carva Luxury Bathtubs will be having with a prospect regarding bathtubs she would like to purchase. The sales team conducted a presentation five months ago to a group of prospects, which this prospect attended. While the prospect expresses great interest in the product, at the previous meetings she seems to have additional concerns regarding the bathtubs and was not able to come to a decision to make a purchase. This issue is becoming overwhelming, and the sales team intends to address this matter once and for all. Based on the listening technique in the LAER MODEL, how will this effectively address the prospect's objections? Explain. Please be mindful to use relevant personal selling and marketing concepts to support the claim.
Decision makers need to consider three primary considerations when designing jobs; list and explain the component or job design
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OM6 ONLINE-LMS INTEGRATED ACCESS
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- What strategies to address job pressure, time factors, task difficulty, change in routine, poor task planning or management practice, or lack of knowledge, skills, and ability in continuous monitoring planing?arrow_forwardDesign a job analysis for the position of department head (HR), of a pharmaceutical firmarrow_forwardWhy is it necessary to include a departure from the norm into the workflow of a process?arrow_forward
- Describe the idea behind the term "procedure." What makes a process different from a planned activity?arrow_forwardPlease help to answer below with refer to attached. How would staffing for the opening of a new hotel or resort differ from that of an existing property? What data might Starwood rely upon to make sure the new property is not over- or understaffed in its first year of operation?arrow_forwardDiscuss the objective of the study on ROI (Return on investment) in online training programme.arrow_forward
- Identify an appropriate flow unit for a processarrow_forwardConsider the range of processes in the financial services industry. What position on the customer-contact matrix would the process of selling financial services to municipalities occupy? The process of preparing monthly fund balance reports? Explain why they would differ.arrow_forwardWork measurement is concerned with determining the length of time it should take to complete the job. Job times are vital inputs for capacity planning, workforce planning, estimating labor costs, scheduling, budgeting, and designing incentive systems. Comment.arrow_forward
- When planning the sequence of steps for a process, why is it necessary to include an exception?arrow_forwardData Products, Inc., packages and distributes a variety ofpersonal computer-related products. A time study hasbeen conducted for a job packaging 3.5-inch personalcomputer diskettes for shipment to customers. The jobrequires a packager to place 20 diskettes in a rectangularplastic bag, close the bag with a twist tie, and place thefilled bag into a bin, which is replaced by another workerwhen it is filled. The job can be broken into four basic elements. The elemental times (in minutes) were ob-tained from the time study for 10 job cycles shown in the following table. a. Using an allowance factor of 16%, determine the stan-dard time for this job. b. Determine the number of cycles for this time studysuch that the company would be 95% confident that theaverage time from the time study is within 4% of thetrue average cycle time.arrow_forwardHow would staffing for the opening of a new hotel or resort differ from that of an existing property? What data might Starwood rely upon to make sure the new property is not over- or understaffed in its first year of operation?arrow_forward
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