Whether Person X would influence the purchase decision in either direction. Customer service is a process of guaranteeing the satisfaction with a goods and services of the customer. Purchase decision is a process that allows the customer to identify their needs, creating opportunity, and selecting a particular brand and product.

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Chapter 7, Problem 3EE

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To Discuss: Whether Person X would influence the purchase decision in either direction.

Customer service is a process of guaranteeing the satisfaction with a goods and services of the customer.

Purchase decision is a process that allows the customer to identify their needs, creating opportunity, and selecting a particular brand and product.

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