Practical Operations Management
2nd Edition
ISBN: 9781939297136
Author: Simpson
Publisher: HERCHER PUBLISHING,INCORPORATED
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Chapter 5, Problem 2.1Q
Summary Introduction
Interpretation: The average time spent by the driver at the drive-through lane.
Concept introduction: The M/M/1 queue assumes poison arrivals, exponential service times, and a single server serving customers in an FCFS fashion. Poisson arrivals are a reasonably good assumption for unscheduled systems. Further, if there is a mix of many different types of jobs, the exponential distribution can be realistic for service times. Otherwise, it tends to be too variable of a distribution.
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SIPOC
Process
Supplier
Machines
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Chapter 5 Solutions
Practical Operations Management
Ch. 5 - Prob. 1DQCh. 5 - Prob. 2DQCh. 5 - Prob. 3DQCh. 5 - Prob. 4DQCh. 5 - Prob. 5DQCh. 5 - Prob. 6DQCh. 5 - Prob. 7DQCh. 5 - Prob. 1PCh. 5 - Prob. 2PCh. 5 - Prob. 3P
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