Practical Operations Management
2nd Edition
ISBN: 9781939297136
Author: Simpson
Publisher: HERCHER PUBLISHING,INCORPORATED
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Chapter 5, Problem 10P
Summary Introduction
To determine: The customer impatience behavior witnessed when one leaves after joining an existing line for service even before being served.
Introduction: Customers show different behavior or attitude in a queuing system. In general, depending upon the patience level of the customer there are three different kinds of customer behavior in a queuing system.
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Chapter 5 Solutions
Practical Operations Management
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