Practical Operations Management
Practical Operations Management
2nd Edition
ISBN: 9781939297136
Author: Simpson
Publisher: HERCHER PUBLISHING,INCORPORATED
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Chapter 5, Problem 4P
Summary Introduction

Interpretation: The psychological principle behind the installation of mirrors in busy lobbies, waiting areas and elevator doors.

Introduction: Waiting is an inescapable part of human life. So truly if waiting in lines is inescapable, there are ways to make the whole experience less painful like with the placement of mirrors near the waiting area to keep people occupied.

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