Marketing: An Introduction (12th Edition)
Marketing: An Introduction (12th Edition)
12th Edition
ISBN: 9780133451276
Author: Gary Armstrong, Philip Kotler
Publisher: PEARSON
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Chapter 4, Problem 2BLC
Summary Introduction

To discuss: MIS framework of C Company

Introduction:

Marketing information system (MIS) is the information about the market, consumer, and their needs and preferences. Marketing information system refers to the information available to the marketers to take a quick decision and also to know about the consumers’ needs and preferences. This helps to identify the actionable consumers.

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Apply the MIS framework to Converse (a Nike company). How might Converse go about assessing marketing managers’ information needs, developing the needed information, and helping managersto analyze and use the information to gain actionable customer and market insights?
Answer 1. How can customers achieve satisfaction? As an entrepreneur competing with other businesses, what are the various programs/tools that can be used by marketers in building customer relationship management? Explain with examples on how each of these programs can be applied.
Remembering the target market segments you identi- fied in Chapter 7 for your marketing plan: 1 (a) Identify which one of the four social media described in the chapter would be most useful and (b) give your reasons. Would you consider other social media such as Pinterest? Why or why not? 2 Briefy describe (a) how you would use this web- site to try to increase sales of your products and (b) why you expect target market customers to respond to it.
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