Concept explainers
(a)
To determine:
Develop a tally sheet or checklist of the different reason of rejection
Introduction:
Tally sheet or checklist refer to the check sheet which is used for collection information through analysis and observation. Tally sheet is used to observe how often things has happened or the things will happen to count the goods.
(b)
To determine:
Develop a pareto chart to identify more significant type of rejection
Introduction:
A pareto chart refers to the chart that have bar and line graphs. In pareto chart, individual value is represented by bars and total value is represented by line.
(c)
To determine:
Cause of most significant type of rejection using cause-and-effect diagram.
Introduction:
Cause-and-effect diagram determines the reasons why the things had has happened or might will happen after organizing effective cause into lower categories.
Want to see the full answer?
Check out a sample textbook solutionChapter 2 Solutions
Operations Management: Processes and Supply Chains, Student Value Edition Plus MyLab Operations Management with Pearson eText -- Access Card Package (12th Edition)
- Assess the pros and cons of Sam’s decision to use focus groups to generate the list of questions for service quality in place of using standard scale, SERVQUAL.?arrow_forwardExplain what an internal quality assurance bolan should contain?arrow_forwardWhy the quality control officer wants a written record of spoiled materials?arrow_forward
- Why are formal approaches used, and what do they hope to accomplish?Using specifications requires at least four input parameters.arrow_forwardExplain what an internal quality assurance plan should containarrow_forwardOf the four categories in a typical COQ report, which category of quality cost is the most damagingto the organization? Why is this the case?arrow_forward
- Use of ISO 9004:2018 Quality Maturity Model for Achieving High Performance in my company Give guidance on methodology for this study. Specify:• Research methods to be used (quantitative, qualitative or mixed methods).• Research design to be followed• Sampling procedure and Sample Size• Data collection procedure and instrument development• Statement of ethical clearancearrow_forwardIdentify which type of Quality Management system Al Medina Logistics is currently using for their Warehousing and Transportation activities and provide proper details.arrow_forwardWhat kind of validation and verification will be employed in a customer relationship management system?arrow_forward
- What Is acceptable quality level (AQL)?arrow_forwarddiscuss the 8 principles of a Quality Management Systems, utilising practical examples for each principle (You can an existing company for application purposes). 1.Customer focus 2. Leadership 3. Involvement of people 4. Process approach 5. Systems approach 6. Continual improvement 7. Factual approach to decision making 8. Mutally beneficial suppliers relationsarrow_forwarddiscuss why monitoring and evaluation reports are never used highlighting the likely solutions to promote the use of M&E reportsarrow_forward