LO2-1 1. From the perspective of process analysis, which of the following could be appropriate flow units for a hardware store? a. Number of workers b. Number of cash registers c. Number of customers d. Number of suppliers page 37 2. Over the course of a month, which of the following is most likely to describe an appropriate flow unit for a process analysis of a hospital? a. The number of physicians b. The number of beds c. The square footage of the building d. The number of patients LO2-2 3. At a cruise ship terminal, each day on average 1000 passengers embark on ships. On average, passengers spend 5 days on their cruise before returning to this terminal. If the flow unit is a passenger, then what are the flow rate and flow time of this process? 4. It is election day and 1800 voters vote in their precinct’s library during the 10 hours the polls are open. On average, there are 15 voters in the library and they spend on average 5 minutes in the library to complete their voting. What is the inventory of voters, the flow rate, and the flow time for each voter? 5. Over the course of a day, fans pour into a NASCAR venue at the rate of 8000 people per hour. The average rate at which fans leave the venue _____. a. must be less than 8000 people per hour b. must be exactly 8000 people per hour c. must be more than 8000 people per hour d. could be more or less than 8000 people per hour
LO2-1
1. From the perspective of process analysis, which of the following could be appropriate flow units for a hardware store?
a. Number of workers
b. Number of cash registers
c. Number of customers
d. Number of suppliers
page 37
2. Over the course of a month, which of the following is most likely to describe an appropriate flow unit for a process analysis of a hospital?
a. The number of physicians
b. The number of beds
c. The square footage of the building
d. The number of patients
LO2-2
3. At a cruise ship terminal, each day on average 1000 passengers embark on ships. On average, passengers spend 5 days on their cruise before returning to this terminal. If the flow unit is a passenger, then what are the flow rate and flow time of this process?
4. It is election day and 1800 voters vote in their precinct’s library during the 10 hours the polls are open. On average, there are 15 voters in the library and they spend on average 5 minutes in the library to complete their voting. What is the inventory of voters, the flow rate, and the flow time for each voter?
5. Over the course of a day, fans pour into a NASCAR venue at the rate of 8000 people per hour. The average rate at which fans leave the venue _____.
a. must be less than 8000 people per hour
b. must be exactly 8000 people per hour
c. must be more than 8000 people per hour
d. could be more or less than 8000 people per hour
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