CASE STUDY 6-2 Minimizing Distortions in Performance Data at Expert Engineering, Inc. U nder various engineer titles, veteran engineer Demetri worked for Expert Engineering, Inc. for almost 15 years. He has recently been promoted to the position of Principal at the engineering firm. The firm's performance evaluation history is both unique and long. All principals are involved in evaluating engineers because the founders of the firm believed in multiple source evaluation and feedback to prevent favoritism and promote a merit-based culture. At the same time, the firm has a long history of using quality performance appraisal forms and review meetings to better ensure accurate performance evaluations. Several months ago, however, the firm initiated a big hiring initiative of a dozen new engineers, nine of whom turn out to be graduates from Purdue University, which is the same university from which Demetri graduated. Indeed, Demetri was active in moving forward the hiring initiative. There is tension and discontent among the other principals, who fear that a time of unchecked favoritism, biased performance ratings, and unfair promotion decisions is on the rise. 1. Provide a detailed discussion of the intentional rating distortion factors that may come into play in this situation. 2. Evaluate the kinds of interventions you could implement to minimize intentional rating distortion, and its reasons, that you have described. What do you recommend and why?

Management, Loose-Leaf Version
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ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter19: Managing Quality And Performance
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  1. Provide a recommendation of a combination of different methods of performance data that could be used to arrive at an overall score for each person being rated in cigna Accredo pharmacy. Explain the comprehensive system you have recommended and why you have chosen this combination of tools. Support your answer with research.
     
CASE STUDY 6-2
Minimizing Distortions in Performance Data at Expert
Engineering, Inc.
U
nder various engineer titles, veteran engineer
Demetri worked for Expert Engineering, Inc. for
almost 15 years. He has recently been promoted
to the position of Principal at the engineering firm. The
firm's performance evaluation history is both unique
and long. All principals are involved in evaluating
engineers because the founders of the firm believed
in multiple source evaluation and feedback to prevent
favoritism and promote a merit-based culture. At the
same time, the firm has a long history of using quality
performance appraisal forms and review meetings to
better ensure accurate performance evaluations. Several
months ago, however, the firm initiated a big hiring
initiative of a dozen new engineers, nine of whom turn
out to be graduates from Purdue University, which is
the same university from which Demetri graduated.
Indeed, Demetri was active in moving forward the
hiring initiative. There is tension and discontent among
the other principals, who fear that a time of unchecked
favoritism, biased performance ratings, and unfair
promotion decisions is on the rise.
1. Provide a detailed discussion of the
intentional rating distortion factors that may
come into play in this situation.
2. Evaluate the kinds of interventions you
could implement to minimize intentional
rating distortion, and its reasons, that you
have described. What do you recommend
and why?
Transcribed Image Text:CASE STUDY 6-2 Minimizing Distortions in Performance Data at Expert Engineering, Inc. U nder various engineer titles, veteran engineer Demetri worked for Expert Engineering, Inc. for almost 15 years. He has recently been promoted to the position of Principal at the engineering firm. The firm's performance evaluation history is both unique and long. All principals are involved in evaluating engineers because the founders of the firm believed in multiple source evaluation and feedback to prevent favoritism and promote a merit-based culture. At the same time, the firm has a long history of using quality performance appraisal forms and review meetings to better ensure accurate performance evaluations. Several months ago, however, the firm initiated a big hiring initiative of a dozen new engineers, nine of whom turn out to be graduates from Purdue University, which is the same university from which Demetri graduated. Indeed, Demetri was active in moving forward the hiring initiative. There is tension and discontent among the other principals, who fear that a time of unchecked favoritism, biased performance ratings, and unfair promotion decisions is on the rise. 1. Provide a detailed discussion of the intentional rating distortion factors that may come into play in this situation. 2. Evaluate the kinds of interventions you could implement to minimize intentional rating distortion, and its reasons, that you have described. What do you recommend and why?
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