Management (MindTap Course List)
12th Edition
ISBN: 9781285861982
Author: Richard L. Daft
Publisher: Cengage Learning
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
Chapter 17, Problem 24EE
Summary Introduction
To determine:
The feeling while communicating with people.
Introduction:
Communication refers to a process in which the information is passed from one person to the other or a group. The passing of information is done with the help of verbal and nonverbal communication. Communication takes place with the intent of influencing or motivating behavior.
According to the managers, communication is one of the toughest tasks and it is one of the critical skills. However, they also understand that it is one of the greatest responsibilities to communicate the information from the top management to the employees.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
compare and contrast beliefs versus knowledge.
When depicting the difference for each concept, be sure to include in your discussion a clear explanation, that issupported by examples to illustrate each concept.
How do you have that "difficult conversation" with someone after they have invaded your personal space or caused you conflict? When confronting another person, why are these lessons so important?Analyze the connection between EQ and successful communication with others. Explain how a person's level of emotional intelligence affects his or her tendencies in social situations, and how these inclinations in turn affect the outcomes that he or she creates in collaboration with others.
Three sections make up this inquiry: What is your current level of self-monitoring based on (1) the readings we covered in class and (2) the self-monitoring quiz I made available on Canvas? Describe the ways in which you keep tabs on yourself and how these behaviors reflect your adaptability. How does your degree of self-monitoring influence your social effectiveness?
Answer the following question to conclude your writing: How can having different perceptions affect your strategic communication with others? Mention several steps you can take to avoid misunderstandings, which may arise as a result of differences in perception.
Chapter 17 Solutions
Management (MindTap Course List)
Ch. 17 - Prob. 1OTJVCCh. 17 - Prob. 2OTJVCCh. 17 - Prob. 3OTJVCCh. 17 - Prob. 1DQCh. 17 - Prob. 2DQCh. 17 - Prob. 3DQCh. 17 - Prob. 4DQCh. 17 - Prob. 5DQCh. 17 - Prob. 6DQCh. 17 - Prob. 7DQ
Ch. 17 - Prob. 8DQCh. 17 - Prob. 9DQCh. 17 - Prob. 10DQCh. 17 - Prob. 1EECh. 17 - Prob. 2EECh. 17 - Prob. 3EECh. 17 - Prob. 4EECh. 17 - Prob. 5EECh. 17 - Prob. 6EECh. 17 - Prob. 7EECh. 17 - Prob. 8EECh. 17 - Prob. 9EECh. 17 - Prob. 10EECh. 17 - Prob. 11EECh. 17 - Prob. 12EECh. 17 - Prob. 13EECh. 17 - Prob. 14EECh. 17 - Prob. 15EECh. 17 - Prob. 16EECh. 17 - Prob. 17EECh. 17 - Prob. 18EECh. 17 - Prob. 19EECh. 17 - Prob. 20EECh. 17 - Prob. 21EECh. 17 - Prob. 22EECh. 17 - Prob. 23EECh. 17 - Prob. 24EECh. 17 - Prob. 1EDCh. 17 - Prob. 2EDCh. 17 - Prob. 3EDCh. 17 - Prob. 1CFCACh. 17 - Prob. 2CFCACh. 17 - Prob. 3CFCA
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, management and related others by exploring similar questions and additional content below.Similar questions
- What does transparent communication look like to you in the workplace? Does this differ from your expectations or perception of transparency in personal relationships? If yes, how so? If no, why not?arrow_forwardPlease answer all with explanations 1-According to the Social Penetration Theory, as a relationship continues on, we keep getting closer and closer continuously forever. TRUE OR FALSE 2-Identity management occurs only in face-to-face interactions. TRUE OR FALSE 3-Research indicates that mediated communication offers advantages for identity management TRUE OR FALSE 4-People who think highly of themselves are likely to think highly of others too. TRUE OR FALSE 5-According to the textbook, which term is the stage in the perception process in which selected information is arranged in some meaningful way? a-interpretation b-all of the answer choices c-stereotyping d-organization e-selection 6-According to the textbook, which term is the process of attaching meaning to sense data? a-interpretation b-organization c-selection d-all of the answer choices e-stereotypingarrow_forwardPriscilla's team at Rhythm Company is charged with selecting one of France, Germany, Spain, and Portugal as the next market for the company's flagship guitars. They are expected to research the attractiveness of each market and suggest an entry mode for the selected market. Which of the following is most likely to be the best form of communication for Priscilla's team to communicate their plan? Group of answer choices Oral communication Nonverbal communication Virtual communication Written communication Grapevine communicationarrow_forward
- For each scenario, based on the contextual information provided, you will pick one of the strategies (Listen, Ask, or Tell) to form the foundation for your response. Then, you will do the following steps: 1) Summarize the situation. 2) State which communication strategy you would focus on during your conversation. 3) Describe why you chose that specific strategy given the information provided and how you would approach the conversation using that strategy. You can walk through how a potential conversation could go, you can have a friend role-play the conversation with you, you can mention specific comments/questions you would say... whatever you need to do to fully explain and/or demonstrate your approach. The three scenarios are listed below. Remember, each communication strategy must be used once and none can be repeated: Scenario A: Your store opens at 8:00 am and one of the employees you supervise is consistently late for work by 10-15 minutes. This has not been a problem in the…arrow_forwardThe president of Goodwill Corporation Ltd.,Mr Abhishek Mukherji, wanted to facilitate upward communication. He believed an open-door policy was a good option. He announced that his own door was open to all employees and encouraged senior managers to do the same. He felt this would give him a way to get early warning signals that would not be filtered or redirected through the formal chain of command Mukherji found that many employees who used the open-door policy had been with the company for years and were comfortable talking to the president, Sometimes messages came through about inadequate policies and procedures. Mukherji would raise these issues and explain any changes at the next senior managers meeting. The most difficult complaints to handle were those from people who were not getting along with their bosses. One employee, Anand, complained bitterly that his manager had over committed on behalf of the department and put everyone under tremendous pressure,…arrow_forwardGive an example of intrapersonal communication from Chapter 3 in Interpersonal Communication Book. Any types of the examples of the Interpersonal Communication Chapter 3 are Self-Compassion stems out of the larger discussion of compassion. Compassion then is about the sympathetic consciousness for someone who is suffering or unfortunate. Personality and Perception in Intrapersonal Communication means after the previous discussions of self-concept, self-image, and self-esteem, it should be obvious that the statements and judgments of others and your view of yourself can affect your communication with others. The Big Five means In the world of personality, one of the most commonly discussed concepts in research is the Big Five. In the late 1950s, Ernest C. Tupes and Raymond E. Christal conducted a series of studies examining a model of personality. Ultimately, they found five consistent personality clusters they labeled: surgency, agreeableness, dependability, emotional…arrow_forward
- How can active listening and mindful communication be used to foster the development of ideas in a group that would fall in the conceptual domain of creative realism and overcome a conservative idealistic type of thinking?The vignette of driving home without remembering to stop by the store in a seemingly mindless manner is a common scenario for me. What techniques do you use to practice mindfulness in your life and communications?Does the company/organization/team you currently work for incorporate brainstorming to develop new ideas? Have you noticed successful outcomes and, if not, what do you feel is the common pitfall of brainstorming in your experience?arrow_forwardCan you identify the 5 traits of report writing for me?arrow_forwardImagine that you have an exemplary team member who deserves a 20% raise based on their performance and dedication during the Covid-19 pandemic. You would love to give them the raise they deserve, but there isn't room in the current budget because of the belt-tightening your company had to do during the Pandemic. Use this opportunity to practice positive communication with employees and email this team member thanking them for their stellar performance. Tell them in the email that you wish you could give them the raise they deserve, and then explain why you cannot. Finally, offer them assurances that a raise will be approved once funds are available. Think about the best way to relay this information to the team member. How can you demonstrate good leadership skills in the email?arrow_forward
- When discussing communication, Auditor General Randall L. Exley explains that how a person communicates (i.e., what channels he or she uses) is just as important as the message. He also feels that receiving feedback is often more important than sending a message. Knowing your receivers and establishing a relationship with them is vital (Skidmore-Williams, 2013).What do you think about Exley's ideas about communication? Do you agree that it is more about listening than talking? Is audience analysis as important of a concept as he believes it to be? Explain.arrow_forwardkindly tell which is true or false. 1- you feel that your professor does not have anything new to say and do not listen to him. this is an example of physiological noise leading to communication failure. true or false? 2- verbal communication is more likely to go wrong in a cross-cultural context. true or false?arrow_forwardWrite an investigative paper that applies group-related communication theories to a selected group. There are many ways to improve interpersonal effectiveness, and the benefits of doing so are profound. Many studies point to interpersonal effectiveness as the leading predictor of future success. Derailment studies (Lombardo & McCauley, 1988) found lack of interpersonal communication skills to be a key factor in the likelihood of a manager to derail, or be removed from his or her job. By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: Competency 2: Analyze the interrelationships of communication within organizational systems. Describe the characteristics of a group. Analyze the roles of group members. Describe the group stages experienced. Analyze group norms. Describe positive and negative participation behaviors. Describe group’s use of technology for communication.…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub