Firoz is an accountant who has excellent skills in accountancy but fails to communicate well. He does not understand what the clients say over the phone. He needs a close observation of everything being communicated. He was recruited by Beatrice, however, works with Cathy. Cathy is not satisfied with his communication skills and wants to get rid of him. However, she is satisfied with his preparations for financial reports and reconciliation statements. Characters in the case: Firoz, an accountant Beatrice, a partner of the business Cathy, manager of Firoz Adequate information: As an accountant, Firoz performs the required job but he lacks in communication skills. To determine: The solutions to be taken with the performance of Firoz.

Question

State the project developmental approach used for the project. Give reason(s) or justification for your conclusion. Hint: (Agile/Adaptive, Waterfall/Traditional, Hybrid approach?) Using your knowledge of the project life cycle; describe the generic phases of the project and identify one (1) key activity/task associated with each phase.

Answer 1

Question

Chapter 17, Problem 2ED

Summary Introduction

Case summary:

Firoz is an accountant who has excellent skills in accountancy but fails to communicate well. He does not understand what the clients say over the phone. He needs a close observation of everything being communicated.

He was recruited by Beatrice, however, works with Cathy. Cathy is not satisfied with his communication skills and wants to get rid of him. However, she is satisfied with his preparations for financial reports and reconciliation statements.

Characters in the case:

Firoz, an accountant

Beatrice, a partner of the business

Cathy, manager of Firoz

Adequate information:

As an accountant, Firoz performs the required job but he lacks in communication skills.

To determine:

The solutions to be taken with the performance of Firoz.

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