Firoz is an accountant who has excellent skills in accountancy but fails to communicate well. He does not understand what the clients say over the phone. He needs a close observation of everything being communicated. He was recruited by Beatrice, however, works with Cathy. Cathy is not satisfied with his communication skills and wants to get rid of him. However, she is satisfied with his preparations for financial reports and reconciliation statements. Characters in the case: Firoz, an accountant Beatrice, a partner of the business Cathy, manager of Firoz Adequate information: As an accountant, Firoz performs the required job but he lacks in communication skills. To determine: The solutions to be taken with the performance of Firoz.

Question

Please original work Background information: Innovation can be simply defined as the introduction of something new or different in the workplace. Creativity on the other hand could be described as the use of the imagination for original ideas. Talk about the difference between innovation and creativity in the workplace and the role that technology plays in fostering both innovation and creativity Please cite in text resources and add weblinks

Answer 1

Question

Chapter 17, Problem 1ED

Summary Introduction

Case summary:

Firoz is an accountant who has excellent skills in accountancy but fails to communicate well. He does not understand what the clients say over the phone. He needs a close observation of everything being communicated.

He was recruited by Beatrice, however, works with Cathy. Cathy is not satisfied with his communication skills and wants to get rid of him. However, she is satisfied with his preparations for financial reports and reconciliation statements.

Characters in the case:

Firoz, an accountant

Beatrice, a partner of the business

Cathy, manager of Firoz

Adequate information:

As an accountant, Firoz performs the required job but he lacks in communication skills.

To determine:

The solutions to be taken with the performance of Firoz.

Expert Solution & Answer

Trending nowThis is a popular solution!

See solution

Check out sample textbook solution

Students have asked these similar questions

Please original work Background information: Innovation can be simply defined as the introduction of something new or different in the workplace. Creativity on the other hand could be described as the use of the imagination for original ideas. Talk about the difference between innovation and creativity in the workplace and the role that technology plays in fostering both innovation and creativity Please cite in text resources and add weblinks

In procurement evolution, which statement below should i choose to be themost relevant to ‘limited integration phaseSupply management is often viewed as a lower-level support function.It is the final and most advanced phase of procurement evolution.Supply managers' primary role is to ensure enough supply capacity exists.Supply management is a key part of the organisational structure with a strongexternal customer focus.

Which of the following stages of P2P process is believed most critical for the spendperformance of procurement?Supplier evaluation and selection stagePayment and settlement stageRecognition of needs stageClarification of needs stage