Principles of Management
OER 2019 Edition
ISBN: 9780998625768
Author: OpenStax
Publisher: OpenStax College
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Textbook Question
Chapter 12.2, Problem 1CC
How is diversity defined in relation to the workplace?
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As a human resources manager in a health care organization, you will be asked to develop varying types of strategies and management techniques that improve the performance of your workforce. It is important for you to know how to keep abreast of such strategies through research, as well as analyze how such strategies and techniques can be applied in your organization. In this assessment, you will apply these skills.
Selecting: Blue Cross Blue Shield, Division: Healthcare Claims
Assuming: You are the human resources director for your selected organization.
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1. Sales of humanoid robots by a technology company from January 2024 to December 2025
are shown in the table below:
Time
Number sold
Month
Number sold
Time
Number sold
2024.1 51
2024.6 54
2024.11 44
2024.2 35
2024.7 52
2024.12 47
2024.3 28
2024.8 48
2025.1
2024.4 32
2024.9 42
2024.5 48
2024.10 46
(a) What can the above table of time and sales be called in forecasting?
(b) Using Naive approach, develop forecasts for 2025.1.
(c) Using 3-Month Moving Average, develop forecasts for 2025.1.
(d) Using Exponential Smoothing usinga-0.1, a-0.5, -0.9, develop
forecasts for months from 2024.1 to 2025.1. Note: The initial predicted
value is taken as the average of the first three observations.
(e) Analysing the effect of the above three predictions (-0.1, 0.5, -0.9)
by drawing a picture. What is the better value of a to predict by viewing
the picture?
2. (a) Control charts are tools used to monitor the stability of processes over time.
Explain the purpose of the following control charts, with one example for
each chart.
i) Median chart
ii) Standard deviation chart
(b) Assignable variation refers to variations in a process that can be attributed to
identifiable sources.
List two specific methods for identifying assignable variation in a
production process.
(c) A bakery is investigating the weight consistency of its bread loaves. Historically, the
process has had a standard deviation of 0.05 kg. The average weights from 20 samples,
each containing n=10 loaves, are recorded below:
Sample
Mean Weight (kg) Sample
1
0.503
Mean Weight (kg)
11
0.502
2
0.499
12
0.505
3
0.501
13
0.504
4
0.500
14
0.503
5
0.504
15
0.499
6
0.502
16
0.504
I
Chapter 12 Solutions
Principles of Management
Ch. 12.1 - What is diversity?Ch. 12.1 - What are the three types of diversity encountered...Ch. 12.2 - What are some efforts companies in the sharing...Ch. 12.2 - Should Airbnb be held responsible for...Ch. 12.2 - Should all companies use blind recruiting in place...Ch. 12.2 - If blind recruiting helps eliminate bias during...Ch. 12.2 - How does blind recruiting help organizations? How...Ch. 12.2 - How is diversity defined in relation to the...Ch. 12.2 - What are the components that make up a diverse...Ch. 12.3 - What are the challenges and opportunities that...
Ch. 12.3 - What are the responsibilities of human resources...Ch. 12.3 - Can diversity be a strategic advantage to...Ch. 12.4 - What is the role of the EEOC?Ch. 12.4 - What are the types of discrimination encountered...Ch. 12.5 - What are the theories that can help managers...Ch. 12.6 - How can managers reap the benefits of diversity?Ch. 12.6 - How can managers mitigate the challenges of...Ch. 12.6 - What is the access-and-legitimacy perspective?...Ch. 12.7 - Why do you believe diversity training is resisted...Ch. 12.7 - Do you believe there will always be a need for...Ch. 12.7 - How would you determine what types of diversity...Ch. 12.7 - How can managers ensure fairness in the...Ch. 12.7 - What is the role of leadership regarding...Ch. 12 - Define the three types of diversity and compare...Ch. 12 - How are demographics of the workforce changing?Ch. 12 - What are some major challenges that women face in...Ch. 12 - What is the model minority myth? How does it...Ch. 12 - What are some benefits of hiring older workers?Ch. 12 - Why would an employee pass or reveal at work? What...Ch. 12 - Explain the six benefits of workplace diversity...Ch. 12 - Compare how the cognitive diversity hypothesis and...Ch. 12 - Based on the justification-suppression model,...Ch. 12 - Describe challenges that managers must face when...Ch. 12 - How can employees ensure they are compliant with...Ch. 12 - What are some recommendations for managing...Ch. 12 - Based on Coxs business case for diversity, what...Ch. 12 - Under what form of federal legislation was Fowler...Ch. 12 - What strategies should have been put in place to...
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