A+ Guide To It Technical Support
A+ Guide To It Technical Support
10th Edition
ISBN: 9780357108291
Author: ANDREWS, Jean.
Publisher: Cengage,
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Chapter 11, Problem 17TC

Explanation of Solution

Given: 

Kathy calls Robert who works in a call center.

Kathy no longer has access to the online reporting application.

The server team has changed the application’s URL during an upgrade.

The boss wants assurance that the other technicians are aware of this change.

To find: The best possible way to share the change in URL with other technicians...

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