A+ Guide To It Technical Support
A+ Guide To It Technical Support
10th Edition
ISBN: 9780357108291
Author: ANDREWS, Jean.
Publisher: Cengage,
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Chapter 11, Problem 10TC

Explanation of Solution

Given: 

A user makes an on-site service call.

To find: Precautions which should be taken before taking the case cover off a computer or before making any changes to software during an on-site service call...

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