A+ Guide To It Technical Support
A+ Guide To It Technical Support
10th Edition
ISBN: 9780357108291
Author: ANDREWS, Jean.
Publisher: Cengage,
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Chapter 11, Problem 7TC

Explanation of Solution

Given: 

A customer wants his computer to be repaired.

To find: The five characteristics that the customer wants to see in a repair person.

Solution:

The five characteristics that the customer wants to see in a repair person are:

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Refer to page 75 for graph-related problems. Instructions: • Implement a greedy graph coloring algorithm for the given graph. • Demonstrate the steps to assign colors while minimizing the chromatic number. • Analyze the time complexity and limitations of the approach. Link [https://drive.google.com/file/d/1wKSrun-GlxirS3IZ9qoHazb9tC440 AZF/view?usp=sharing]
Refer to page 150 for problems on socket programming. Instructions: • Develop a client-server application using sockets to exchange messages. • Implement both TCP and UDP communication and highlight their differences. • Test the program under different network conditions and analyze results. Link: [https://drive.google.com/file/d/1wKSrun-GlxirS31Z9qo Hazb9tC440AZF/view?usp=sharing]
Refer to page 80 for problems on white-box testing. Instructions: • Perform control flow testing for the given program, drawing the control flow graph (CFG). • Design test cases to achieve statement, branch, and path coverage. • Justify the adequacy of your test cases using the CFG. Link: [https://drive.google.com/file/d/1wKSrun-GlxirS3IZ9qo Hazb9tC440 AZF/view?usp=sharing]
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