Principles of Operations Management: Sustainability and Supply Chain Management (10th Edition)
10th Edition
ISBN: 9780134181981
Author: Jay Heizer, Barry Render, Chuck Munson
Publisher: PEARSON
expand_more
expand_more
format_list_bulleted
Question
Chapter 10, Problem 29P
a)
Summary Introduction
To determine: The standard time for the operation
Introduction: Time study is the basis that helps set the standard time; it would time a sample of the performance of the worker.
b)
Summary Introduction
To determine: The number of sample sizes required.
Introduction: Thesample size is required to determine the number of observations that are necessary to find the true cycle time.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
Instruction: Prepare a check sheet to analyze the data below from customer complaints, then prepare a list of recommendations that will address these complaints.
Case: Tip Top Markets
Tip Top Markets is a regional chain of supermarkets located in the southeastern United States. Karen Martin, manager of one of the stores, was disturbed by the large number of complaints from customers at her store, particularly on Tuesdays, so she obtained complaint records from the store’s customer service desk for the last nine Tuesdays.
June 1
out of orange yogurt
produce not fresh
bread stale
lemon yogurt past sell date
checkout lines too long
couldn’t find rice
overcharged
milk past sell date
double charged
stock clerk rude
meat smelled strange
cashier not friendly
charged for item not purchased
out of maple walnut ice cream
couldn’t find the sponges
something green in meat
meat tasted strange
didn’t like music
store too cold…
How to Work sampling compared with stopwatch time study?
Question 1
This Test: 60 pts possible
Submit Test
Daily high temperatures in St. Louis for the last week were as follows: 92, 92, 94, 94, 95, 88, 95 (yesterday).
a) The high temperature for today using a 3-day moving average =
degrees (round your response to one decimal place).
b) The high temperature for today using a 2-day moving average =
degrees (round your response to one decimal place).
c) The mean absolute deviation based on a 2-day moving average = degrees (round your response to one decimal place).
%3D
d) The mean squared error for the 2-day moving average =
degrees (round your response to one decimal place).
e) The mean absolute percent error (MAPE) for the 2-day moving average = % (round your response to one decimal place).
Chapter 10 Solutions
Principles of Operations Management: Sustainability and Supply Chain Management (10th Edition)
Ch. 10 - Prob. 1EDCh. 10 - Prob. 1DQCh. 10 - Prob. 2DQCh. 10 - Prob. 3DQCh. 10 - Prob. 4DQCh. 10 - Prob. 5DQCh. 10 - Prob. 6DQCh. 10 - Prob. 7DQCh. 10 - Prob. 8DQCh. 10 - Prob. 9DQ
Ch. 10 - Prob. 10DQCh. 10 - Prob. 11DQCh. 10 - Prob. 12DQCh. 10 - Prob. 13DQCh. 10 - Prob. 14DQCh. 10 - Prob. 1PCh. 10 - Prob. 2PCh. 10 - Prob. 3PCh. 10 - Prob. 4PCh. 10 - Prob. 5PCh. 10 - Prob. 6PCh. 10 - Prob. 7PCh. 10 - Prob. 8PCh. 10 - Prob. 9PCh. 10 - Prob. 10PCh. 10 - Prob. 11PCh. 10 - Prob. 12PCh. 10 - Prob. 13PCh. 10 - Prob. 14PCh. 10 - Prob. 15PCh. 10 - Prob. 16PCh. 10 - Prob. 17PCh. 10 - Prob. 18PCh. 10 - Prob. 19PCh. 10 - Prob. 20PCh. 10 - Prob. 21PCh. 10 - Prob. 22PCh. 10 - Virginia College promotes a wide variety of...Ch. 10 - Prob. 24PCh. 10 - Prob. 25PCh. 10 - Prob. 26PCh. 10 - Prob. 27PCh. 10 - Prob. 28PCh. 10 - Prob. 29PCh. 10 - Prob. 30PCh. 10 - Prob. 31PCh. 10 - Prob. 32PCh. 10 - Prob. 33PCh. 10 - Prob. 34PCh. 10 - Prob. 35PCh. 10 - Prob. 36PCh. 10 - Prob. 37PCh. 10 - Prob. 38PCh. 10 - Prob. 1CSCh. 10 - Prob. 2CSCh. 10 - Prob. 3CSCh. 10 - Prob. 4CSCh. 10 - Prob. 1.1VCCh. 10 - Prob. 1.2VCCh. 10 - Prob. 1.3VCCh. 10 - Prob. 2.1VCCh. 10 - Prob. 2.2VCCh. 10 - Prob. 2.3VCCh. 10 - Prob. 2.4VC
Knowledge Booster
Similar questions
- 13-2. (Pareto Chart & Fishbone Diagram). Smith, Schroeder, and Torn (SST) is a short-haul household furniture moving company. SST"s labor force, selected from the local community college football team, is temporary and part-time. SST is concerned with recent complaints, as tabulated on the following tally sheet. Complaint Broken glass Delivered to wrong address Furniture rubbed together while on truck Late delivery Late arrival for pickup ///// /// ///// ///// // ///// ///// Missing items Nicks and scratches from rough handling ///// Soiled Upholstery ///// ///// Tally ///// / /// ///// I // ///// ///// ///// /// a. Use a Pareto chart to identify the "few vital" complaint problems. b. Use a cause-and-effect diagram to identify potential causes of the complaintsarrow_forwardA. Case Study: Designing a Comprehensive Employee Orientation Program for XYZ Global Corporation Background:XYZ Global Corporation, a multinational conglomerate, is undergoing a significant expansion, with new hires joining from diverse cultural backgrounds and professional experiences. The Human Resources department has been tasked with designing a comprehensive employee orientation program to ensure a seamless onboarding experience for all employees. Question- Identify the key topics and information to be covered during the orientation.arrow_forwardQ3arrow_forward
- Instruction: Prepare a check sheet to analyze the data below from customer complaints, then prepare a list of recommendations that will address these complaints. Case: Tip Top Markets Tip Top Markets is a regional chain of supermarkets located in the southeastern United States. Karen Martin, manager of one of the stores, was disturbed by the large number of complaints from customers at her store, particularly on Tuesdays, so she obtained complaint records from the store’s customer service desk for the last nine Tuesdays.arrow_forwardOnly Human Resource personnel within an organisation are responsible to strengthening the talent pool. Question 14 options: True Falsearrow_forwardA traditional job description enumerates the relationship of each job to overall goals. Question 17 options: True Falsearrow_forward
- QUESTION 1 Human resource audits help human resource manager to collect data on metrics and normally managers use a benchmark. Discuss what is the focus and scope of human resource audit.arrow_forwardQ1 LAB2 subject : production and operation management please answer ASAParrow_forwardQuestion 2 Mr Letsomane is the supervisor in fast growing company that manufactures and assembles office furniture. Since the inception of the company, they have been using job specialisation to accomplish their tasks. However, of late there have been delays in finished goods, morale is low and returns have increased. Explain to Mr Letsomane the advantages and disadvantages of job specialisation and further discuss with him the three methods of job design that can help reverse the problems caused by job specialisation.arrow_forward
- Discussion Question 1: Draw a Flow-Process Chart 1. Flow-Process Chart. Create a flow-process chart (see text for example) of a process you are familiar with from your day-to-day work life or personal life. (See the Flow-Process Chart Word template.) You are encouraged to include data indicating time and/or distance data for each step, as indicated in the template. Or you my utilize a more common form of process mapping if you wish.arrow_forwardOperations Management Fall20 Question 17 A manager wishes to build a control chart for a process. A total of five (05) samples are collected with five (05) observations within each sample. The sample means (X-bar) are; 15.36, 14.61,16.36,20.28, and 15.77 Not yet answered respectively. Also, the corresponding ranges are; 10.79, 8.37, 2.81,8.17, and 3.31 respectively. The lower and Marked out of upper control limits of the x-bar chart are_ respectively 2.00 P Flag question Select one: O a. 12.60, 20.36 O b. None is correct O c. 18.55, 13.47 O d. 12.40, 19.72 O e. 16.55, 11.47 Next pagearrow_forwardInstalling mufflers at the Stanley Garage in Golden, Colorado, involves five work elements. Linda Stanley has timed workers performing these tasks seven times, with the results shown in the following table. Job elements OBSERVATIONS (MINUTES) Performance rating (%) 1 2 3 4 5 6 7 1 Select correct mufflers 4 5 4 6 4 15 4 100 2 Remove muffler 6 8 7 6 7 6 7 90 3 Weld/install new muffler 15 14 14 12 15 16 13 105 4 Check/inspect work 3 4 24 5 4 3 18 100 5 Complete paperwork 5 6 8 - 7 6 7 130 By agreement with her workers, Stanley allows a 10% fatigue factor and a 10% personal-time factor. To compute standard time for the work operation, Stanley excludes all observations that appear to be unusual or nonrecurring. She does not want an error of more than 5%. What is the standard time for the task? How many observations are needed to assure a 95.45%…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Operations ManagementOperations ManagementISBN:9781259667473Author:William J StevensonPublisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...Operations ManagementISBN:9781259666100Author:F. Robert Jacobs, Richard B ChasePublisher:McGraw-Hill Education
Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...Operations ManagementISBN:9781478623069Author:Steven Nahmias, Tava Lennon OlsenPublisher:Waveland Press, Inc.
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Operations Management
Operations Management
ISBN:9781259667473
Author:William J Stevenson
Publisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...
Operations Management
ISBN:9781259666100
Author:F. Robert Jacobs, Richard B Chase
Publisher:McGraw-Hill Education
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...
Operations Management
ISBN:9781478623069
Author:Steven Nahmias, Tava Lennon Olsen
Publisher:Waveland Press, Inc.