OM6     ONLINE-LMS INTEGRATED ACCESS
OM6 ONLINE-LMS INTEGRATED ACCESS
6th Edition
ISBN: 9781337118323
Author: Collier
Publisher: CENGAGE L
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Chapter 1, Problem 8PA
Summary Introduction

Interpretation: Customer benefit package for one of the items is to be constructed and its impact on the customers is to be explained.

Concept Introduction: A customer benefit package includes core offering (goods/service) combined with few added benefits that improves the value of the whole package.

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