EBK OM
EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Chapter 1, Problem 3DQ
Summary Introduction

To determine:

Importance of process thinking in operations management and as an operations manager for our education, the way of improving performance through process thinking.

Introduction:

a. Business activities should be considered as a set of processes which are interconnected with each other. 

b. It is used by business for better designing, optimizing, and tracking the processes of business.

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