Which of the following strategies are recommended for leaders to consider when handling a workplace crisis? (Choose all that apply.) Select one or more: a. Avoid dealing with the situation in the first 24 hours; most situations resolve themselves. b. Present yourself calmly and professionally; subordinates are paying attention and will follow the leader. c. Be optimistic; resolutions are almost always possible, and its important to have a positive attitude. d. Be kind and give others the benefit of the doubt. e. Be truthful; communicate honestly and with integrity

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