provide a detailed discussion of your preparation, for how you will handle the performance review meeting with Kelly and any follow-up action.
It is time for you to meet with Kelly for her quarterly performance review. You are not sure what her goals or interests are. The one real performance issue you have noticed during the review period is that she is sometimes abrupt with internal clients when she is assigned to answer the “Help” line. In fact, you have received complaints from other departments that Kelly speaks to them in such a way that they feel stupid for having called.
Other than this, her general performance is slightly above average. Kelly volunteers to help fellow employees with solving problems and implementing new programs in the network. She completes her assigned tasks more quickly than most other employees and her work is almost always error free. When an error is found, she is gracious in her acceptance of feedback.
provide a detailed discussion of your preparation, for how you will handle the performance review meeting with Kelly and any follow-up action.
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