Job Satisfaction” Job satisfaction is a positive feeling about a job. This is a subjective phenomenon; still there are lots discrete factors that play an important role in job satisfaction. Read the below mentioned situation and answer the questions accordingly. Mr. Usman has recently joined a car manufacturing company as a sales representative. He is talented, proactive, punctual, hardworking and always able to meets the sales targets. Unfortunately, his supervisor Mr. Bilal has personal grievances with him. He always tries to let him down by finding and forwarding even small errors to the higher management. On contrary, the other employees of the same department are praised and rewarded promptly. This situation affected Mr. Usman deeply when few subordinates got the promotions. As a result, he loses his interest in the job that result in excessive absenteeism and low efficiency. Looking at the case of Mr. Usman: Q.2: What methods should be adopted by Mr. Usman to express his dissatisfaction and concerns to higher management?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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“Job Satisfaction”

Job satisfaction is a positive feeling about a job. This is a subjective phenomenon; still there are lots discrete factors that play an important role in job satisfaction. Read the below mentioned situation and answer the questions accordingly.

Mr. Usman has recently joined a car manufacturing company as a sales representative. He is talented, proactive, punctual, hardworking and always able to meets the sales targets. Unfortunately, his supervisor Mr. Bilal has personal grievances with him. He always tries to let him down by finding and forwarding even small errors to the higher management. On contrary, the other employees of the same department are praised and rewarded promptly. This situation affected Mr. Usman deeply when few subordinates got the promotions. As a result, he loses his interest in the job that result in excessive absenteeism and low efficiency.

Looking at the case of Mr. Usman:

Q.2: What methods should be adopted by Mr. Usman to express his dissatisfaction and concerns to higher management?

Answer:

Mr. Usman should adopt the following methods to express his concern and dissatisfaction to the management:

v Neglect

v Voice

v Loyalty

v Exit

(With reasonable explanation of the above methods according to scenario)

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