In which of these situations can a firm ensure that they can effectively satisfy customers? a. selling fake products for a cheap price b. not telling about the poor features of a product c. giving several free items for products bought by the customer d. providing value to customers through the quality of the products of the company
In which of these situations can a firm ensure that they can effectively satisfy customers? a. selling fake products for a cheap price b. not telling about the poor features of a product c. giving several free items for products bought by the customer d. providing value to customers through the quality of the products of the company
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Question
In which of these situations can a firm ensure that they can effectively satisfy customers?
a.
selling fake products for a cheap price
b.
not telling about the poor features of a product
c.
giving several free items for products bought by the customer
d.
providing value to customers through the quality of the products of the company
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