Cindy Najera - Fall 2023 Organizational...(ORGL-3322-3CW) - Texas A&M - Commerce.pdf

1/14/24, 4:41 PM Cindy Najera - Fall 2023 Organizational Ethics (ORGL-3322-3CW) - Texas A&M - Commerce https://myleoonline.tamuc.edu/d2l/lms/quizzing/user/quiz_submissions_attempt.d2l?isprv=&qi=196549&ai=2229510&isInPopup=0&cfql=0&fromQB=0&fromSub… 1/12 CLO3 Pre-test - Results Attempt 1 of 1 Written Nov 29, 2023 12:02 PM - Nov 29, 2023 12:03 PM Attempt Score 35 / 100 - 35 % Overall Grade (Highest Attempt) 35 / 100 - 35 % Question 1 4 / 4 points (CLO3) Salancik & Pfeffer defines power as _____________. Hide quesƭon 1 feedback Question 2 0 / 4 points (CLO3) Which of the following is a part of the definition of conflict? Your quiz has been submitted successfully. getting things done the way one wants them to be done. gompleting tasks to improve your reputation. getting things done to make everyone happy. a way to take control of a company. Reference Organizational Behavior, 13.2 The Basics of Power

1/14/24, 4:41 PM Cindy Najera - Fall 2023 Organizational Ethics (ORGL-3322-3CW) - Texas A&M - Commerce https://myleoonline.tamuc.edu/d2l/lms/quizzing/user/quiz_submissions_attempt.d2l?isprv=&qi=196549&ai=2229510&isInPopup=0&cfql=0&fromQB=0&fromSub… 2/12 Hide quesƭon 2 feedback Question 3 0 / 4 points (CLO3) Dirk admits that he overreacted during the meeting. He is engaged in which conciliatory conflict management tactic? Hide quesƭon 3 feedback Question 4 0 / 4 points (CLO3) Dependency is increased when you possess something that is considered the following except which one? dependence on one another hidden struggle compatible goals all of these Reference Organizational Behavior, 10.2 Understanding Conflict supportive remark none of these acceptance of responsibility concession Reference Organizational Behavior, 10.2 Understanding Conflict

1/14/24, 4:41 PM Cindy Najera - Fall 2023 Organizational Ethics (ORGL-3322-3CW) - Texas A&M - Commerce https://myleoonline.tamuc.edu/d2l/lms/quizzing/user/quiz_submissions_attempt.d2l?isprv=&qi=196549&ai=2229510&isInPopup=0&cfql=0&fromQB=0&fromSub… 3/12 Hide quesƭon 4 feedback Question 5 3 / 4 points (CLO3) The most effective approaches to impression management include which of these? Select all that apply. Hide quesƭon 5 feedback Question 6 4 / 4 points (CLO3) Judgment of a message is an evaluating component of listening. True False non-substitutable frequent important scarce Reference Organizational Behavior, 13.2 The Basics of Power describe yourself accurately build credibility maintain authenticity be true to yourself Reference Organizational Behavior, 13.3 The Power to Influence

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1/14/24, 4:41 PM Cindy Najera - Fall 2023 Organizational Ethics (ORGL-3322-3CW) - Texas A&M - Commerce https://myleoonline.tamuc.edu/d2l/lms/quizzing/user/quiz_submissions_attempt.d2l?isprv=&qi=196549&ai=2229510&isInPopup=0&cfql=0&fromQB=0&fromSub… 4/12 Question 7 4 / 4 points (CLO3) After a merger presentation from the CEO extoling the benefits of the merger, Tom is excited about working with a team of developers in the company in which his is integrating and talks about his ideas with his coworkers. Tom is demonstrating what type of response to the CEO? Hide quesƭon 7 feedback Question 8 0 / 4 points (CLO3) ______________ occurs when the influence target does not wish to comply with the request and either passively or actively repels the influence attempt. Hide quesƭon 8 feedback Question 9 0 / 4 points compliance resistance commitment pressure Reference Organizational Behavior, 13.3 The Power to Influence Rational Persuasion Resistance Commitment Reference Organizational Behavior, 13.3 The Power to Influence

1/14/24, 4:41 PM Cindy Najera - Fall 2023 Organizational Ethics (ORGL-3322-3CW) - Texas A&M - Commerce https://myleoonline.tamuc.edu/d2l/lms/quizzing/user/quiz_submissions_attempt.d2l?isprv=&qi=196549&ai=2229510&isInPopup=0&cfql=0&fromQB=0&fromSub… 5/12 (CLO3) Tammy takes a leadership class and learns about influence tactics. She reads that __________ persuasion results in commitment 90% of the time, but the tactic is used only 2% of the time. Hide quesƭon 9 feedback Question 10 0 / 4 points (CLO3) ____________ includes how you perform on the job and how you interact with others. Hide quesƭon 10 feedback Question 11 4 / 4 points rational inspirational appeal exchange legitimizing Reference Organizational Behavior, 13.3 The Power to Influence verbal impression management Impression management behavior impression management non-verbal impression management Reference Organizational Behavior, 13.3 The Power to Influence

1/14/24, 4:41 PM Cindy Najera - Fall 2023 Organizational Ethics (ORGL-3322-3CW) - Texas A&M - Commerce https://myleoonline.tamuc.edu/d2l/lms/quizzing/user/quiz_submissions_attempt.d2l?isprv=&qi=196549&ai=2229510&isInPopup=0&cfql=0&fromQB=0&fromSub… 6/12 (CLO3) When people behave consistently with social norms, they are demonstrating Hide quesƭon 11 feedback Question 12 0 / 4 points (CLO3) The decision of a philanthropist to provide healthcare to a remote area without healthcare is an example of good use of power. True False Hide quesƭon 12 feedback Question 13 0 / 4 points (CLO3) Those driven by the _________________ value restrain themselves for as to not upset or harm others. variability diversity conformity dissimilarity Reference Organizational Behavior, 13.2 The Basics of Power Reference Organizational Behavior, 13.2 The Basics of Power

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1/14/24, 4:41 PM Cindy Najera - Fall 2023 Organizational Ethics (ORGL-3322-3CW) - Texas A&M - Commerce https://myleoonline.tamuc.edu/d2l/lms/quizzing/user/quiz_submissions_attempt.d2l?isprv=&qi=196549&ai=2229510&isInPopup=0&cfql=0&fromQB=0&fromSub… 7/12 Hide quesƭon 13 feedback Question 14 0 / 4 points (CLO3) Saunders identifies that _____________ is power that a person or unit gains from their ability to handle actual or potential problems facing the organizations. Hide quesƭon 14 feedback Question 15 0 / 4 points 1) benevolence 2) conformity 3) tradition 4) security Reference Heinz Dilemma-Kohlberg's Stages of Moral Development substitutability scarcity importance dependency Reference Organizational Behavior, 13.2 The Basics of Power

1/14/24, 4:41 PM Cindy Najera - Fall 2023 Organizational Ethics (ORGL-3322-3CW) - Texas A&M - Commerce https://myleoonline.tamuc.edu/d2l/lms/quizzing/user/quiz_submissions_attempt.d2l?isprv=&qi=196549&ai=2229510&isInPopup=0&cfql=0&fromQB=0&fromSub… 8/12 (CLO3) _________________ refers to different forms of making others feel good about themselves. Hide quesƭon 15 feedback Question 16 0 / 4 points (CLO3) Understanding is the listening component that describes processing the message. True False Question 17 0 / 4 points (CLO3) Which study looked at the ability to influence someone to say an incorrect statement when it was obvious that the opposite was true? Hide quesƭon 17 feedback Ingratiation Inspirational appeals Rational persuasion Consultation Reference Organizational Behavior, 13.3 The Power to Influence The Asch study The Krauss study The Milgram study The Heinz study

1/14/24, 4:41 PM Cindy Najera - Fall 2023 Organizational Ethics (ORGL-3322-3CW) - Texas A&M - Commerce https://myleoonline.tamuc.edu/d2l/lms/quizzing/user/quiz_submissions_attempt.d2l?isprv=&qi=196549&ai=2229510&isInPopup=0&cfql=0&fromQB=0&fromSub… 9/12 Question 18 4 / 4 points (CLO3) All of the following are part of unproductive conflicts except: Hide quesƭon 18 feedback Question 19 0 / 4 points (CLO3) Clyde takes a leadership class and learns about influence tactics. He reads that _______ persuasion is the most frequently used, but it is usually met with resistance. Hide quesƭon 19 feedback Organizational Behavior, 13.2 The Basics of Power conflict avoidance conflict spirals focus on solving the problem center on personalities Reference Organizational Behavior, 10.2 Understanding Conflict rational legitimizing exchange inspirational appeal Reference Organizational Behavior, 13.3 The Power to Influence

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1/14/24, 4:41 PM Cindy Najera - Fall 2023 Organizational Ethics (ORGL-3322-3CW) - Texas A&M - Commerce https://myleoonline.tamuc.edu/d2l/lms/quizzing/user/quiz_submissions_attempt.d2l?isprv=&qi=196549&ai=2229510&isInPopup=0&cfql=0&fromQB=0&fromSu… 10/12 Question 20 4 / 4 points (CLO3) Which of the following is not an ethical communication competency? Hide quesƭon 20 feedback Question 21 0 / 4 points (CLO3) ____________ includes clothes you wear and your behavior. Hide quesƭon 21 feedback Question 22 0 / 4 points (CLO3) ____________ is the ability to influence your boss and others in positions higher than yours. Involve others that may be affected by a decision. Practice effective listening skills, like paraphrasing. Listen to the entire message and not interrupt. Listen to the speaker and interrupt when you see that the speaker is not listening to your ideas. Reference Ethical Communication Competencies verbal impression management behavior impression management Impression management non-verbal impression management Reference Organizational Behavior, 13.3 The Power to Influence

1/14/24, 4:41 PM Cindy Najera - Fall 2023 Organizational Ethics (ORGL-3322-3CW) - Texas A&M - Commerce https://myleoonline.tamuc.edu/d2l/lms/quizzing/user/quiz_submissions_attempt.d2l?isprv=&qi=196549&ai=2229510&isInPopup=0&cfql=0&fromQB=0&fromSu… 11/12 Hide quesƭon 22 feedback Question 23 4 / 4 points (CLO3) The following are characteristics of powerful influencers except which one? Hide quesƭon 23 feedback Question 24 4 / 4 points (CLO3) No form of power is inherently immoral. True False Upward influence Downward influence Peer influence Reference Organizational Behavior, 13.3 The Power to Influence offers something in return for compliance provides information that consistently changes as a situation changes presents information that can be checked for accuracy displays authority and enthusiasm shows empathy through listening Reference Organizational Behavior, 13.3 The Power to Influence

1/14/24, 4:41 PM Cindy Najera - Fall 2023 Organizational Ethics (ORGL-3322-3CW) - Texas A&M - Commerce https://myleoonline.tamuc.edu/d2l/lms/quizzing/user/quiz_submissions_attempt.d2l?isprv=&qi=196549&ai=2229510&isInPopup=0&cfql=0&fromQB=0&fromSu… 12/12 Hide quesƭon 24 feedback Question 25 0 / 4 points (CLO3) ________________ refer to a group of individuals working together toward a common goal to influence others. Hide quesƭon 25 feedback Done Reference Organizational Behavior, 13.2 The Basics of Power Exchange Legitimating tactics Coalition tactics Personal appeal Pressure Reference Organizational Behavior, 13.3 The Power to Influence

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Cindy Najera - Fall 2023 Organizational...(ORGL-3322-3CW) - Texas A&M - Commerce

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