MOA110_WK3_ASSN_1232024

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Fortis Institute, Lawrence Township *

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105

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Information Systems

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Feb 20, 2024

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docx

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3

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Chapter 6 Technology Computers in Ambulatory Care 1. List five input devices. KEYBOARS, MOUSE/TOUCHPAD, TOUCHSCREEN, SCANNER, SIGNATURE PAD 2. What hardware and software are used for telemedicine? WIRELESS WEBCAMS, MICROPHONES, CAMERAS, VOICE RECOGNITION SOFTWARE 3. List three output devices. MONITORS, SPEAKERS, PRINTERS 4. Put these data storage capacities in order from smallest to largest: MB, GB, TB, KB KB, MB, GB, TB 5. What two things are required for a healthcare facility’s computer network to access the internet? SUBSCRIBE TO AN INTERNET SERVICE PROVIDER AND HAVE ITS ROUTER CONNECTED TO A MODEM Software Used in Ambulatory Care 1. Describe the difference between system software and application software. SYSTEM SOFTWARE CONTROLS THE COMPUTER AND APPLICATION SOFTWARE ALLOWS THE USER OR OTHER APPLICATIONS TO PERFOM SPECIFIC TASKS. 2. Give examples for each of the following application software. a. Anti-malware software: AVG ANTIVIRUS FREE b. Word processing software: MICROSOFT WORD c. Spreadsheet software: MICROSOFT EXCEL d. Database software: MICROSOFT ACCESS 3. Describe the difference among practice management software, electronic medical records, and electronic health records. a. Practice management software (PMS): Used to run the day-to-day business side. Used for scheduling, registration, billing, coding, and managing finances
b. Electronic medical records (EMR): A DIGITAL COPY OF PAPER BASED MEDICAL RECORDS c. Electronic health record (EHR): DIGITAL VERSION OF PATIENTS HEALTH RECORD 4. Describe the difference between interface and interoperability. Interface – a program that allows a user to communicate Interoperability – the ability of software to exchange and make use of information. 5. List the useful features of practice management software. Submitting claims, entering and tracking patients Computer Network Privacy and Security 1. Describe the Security Rule’s administrative safeguards and list four safeguards. Procedures or policies that manage security to protect ePHI. Security analysis, employee training, risk management program, and execution of business associate agreements. 2. Describe three physical safeguards that are part of workstation security. Passwords, privacy filters, and log-out procedures. 3. Describe the Security Rule’s technical safeguards and list seven safeguards. Technology and policies and procedures that protect ePHIs and access to it. Audit trail, authentication, automatic log-off, firewall, monitoring of log-in activity, unique user identification, virus protection software. 4. Describe the data backup process. Creating a copy of the data to a backup location. 5. What is the importance of frequently backing up the network data? In case someone or something accidentally erases important data you will have a backup copy. Chapter 7 Written Communication Written Correspondence 1. Discuss how the medical assistant uses electronic technology in professional communication. MA’s will need to be able to communicate with other providers and patients even vendors.
2. Describe a full block letter format. All elements start at the left margin of the document. 3. Describe the similarities and differences between the modified block letter format and the semi-block letter format. Both formats are left justified for the inside address and body. Semi-block format indents the paragraphs in the body by 5 spaces. Internet Activity 1. Research professional email etiquette. Describe five ways you can improve your written communication with patients and professionals. USE CLEAR AND CONCISE SUBJECT LINE, USE PROFESSIONAL LANGUAGE, KEEP EMAILS SHORT, RESPOND PROMPTLY, AND MATAIN COMPLIENCE WITH HIPPA 2. Use the zip code look-up tool on www.usps.com to find the zip codes for the following cities. Write the zip code on the line to the right of the city. a. Chicken, AK 99732 b. Rabbit Hash, KY 41005 c. Oatmeal, TX 78605 d. Turkey, TX 79261 e. Popcorn, IN 47462 f. Toast, NC 27049 g. Corn, OK 73024 h. Cucumber, WV 24826 i. Chili, WI 54420 j. Cream, WI 54610
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