comm1010-unit-2-practice-milestone

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Strayer University *

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101055

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Communications

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Jan 9, 2024

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10

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a.) Ayoub mostly focuses on the things that he does wrong when he has to give a presentation to a large audience. b.) Kaleigh is afraid of failing as a public speaker. c.) Terrell believes that he has some control over how nervous he gets when he has to give a speech or a presentation. d.) Sarah can't wait until the day when she's a perfect public speaker. Practice Milestone Workplace Communication — Practice Milestone 2 Taking this practice test is a stress-free way to find out if you are ready for the Milestone 2 assessment. You can print it out and test yourself to discover your strengths and weaknesses. The answer key is at the end of this Practice Milestone. 1. Select the person whose outlook will help them to productively prepare for public speaking. © 2023 SOPHIA Learning, LLC. SOPHIA is a registered trademark of SOPHIA Learning, LLC. Page 1
a.) If I'm speaking outdoors, will there be too much peripheral noise for everyone to hear me? b.) What assumptions might the audience make about me? c.) What do I want to accomplish with my speech? d.) What are the people I'm speaking to most interested in? a.) Explanation b.) Description c.) Demonstration d.) Report 2. Consider what you have learned about this rhetorical situation: You have been asked to share your knowledge about birdwatching for a community education class. The class will be held outdoors so that you can show the class examples of different birds. Which question will best help you identify the context? 3. Frank works at a wealth management company and has been tasked with developing a system for aggregating client accounts into a single platform. Once the project is complete, Frank's boss asks him to give a presentation where he walks a focus group through the steps involved in setting up and using the platform. Which type of informative presentation is Frank giving? Workplace Communication — Practice Milestone 2 © 2023 SOPHIA Learning, LLC. SOPHIA is a registered trademark of SOPHIA Learning, LLC. Page 2
a.) Avoid showing any empathy toward alternative points of view. b.) Deliver the same speech no matter who the audience is, so that you're consistent as a speaker. c.) Consider your audience's personal biases and use empathy when developing your speech. d.) Use no more than one or two examples or rationales to support your argument. a.) Adaptation b.) Jargon c.) Ethnocentrism d.) Slang 4. What is an effective strategy for giving a persuasive speech if you want to convince your audience to change their beliefs in some way? 5. __________, or substituting traditional words for unconventional ones, can make the content of your speech or presentation less accessible to a diverse audience. Workplace Communication — Practice Milestone 2 © 2023 SOPHIA Learning, LLC. SOPHIA is a registered trademark of SOPHIA Learning, LLC. Page 3
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a.) her audience b.) available information c.) her scope d.) her purpose a.) School start times are currently set to minimize transportation costs by staggering bus schedules. b.) Starting school after 9:00 in the morning is better than starting it earlier in the day. c.) What does recent scientific research suggest is the best time for schools to start? d.) The benefits of later school start times for students include better sleep, improved alertness and attention and reduced truancy. 6. Tabitha is giving a 15-minute presentation to a physicians’ group to introduce them to her company’s new product. She knows that the group is familiar with how and when the technology is used, so she decides to spend all 15 minutes focused on the benefits of her product over those of her of competitors. By doing so, Tabitha is considering __________. 7. General purpose: To persuade Topic/specific purpose: Encourage the town to change school start times to later in the morning Select an appropriate thesis statement for this speech. Workplace Communication — Practice Milestone 2 © 2023 SOPHIA Learning, LLC. SOPHIA is a registered trademark of SOPHIA Learning, LLC. Page 4
a.) Research cuts the amount of time you will need to spend on speech preparation. b.) Research builds your credibility by helping you to present a truthful and comprehensive message. c.) Research helps to you fill up your speaking time. d.) Research will demonstrate to your audience that you know everything about your topic. a.) The source has a point of view, rather than simply reporting data. b.) The source makes unsupported claims. c.) It cites many sources as part of its own research. d.) It is only in electronic form and not in print as well. 8. Select the best reason why research is important to developing your speech or presentation. 9. Which of the following characteristics suggests that a research source may be unreliable ? Workplace Communication — Practice Milestone 2 © 2023 SOPHIA Learning, LLC. SOPHIA is a registered trademark of SOPHIA Learning, LLC. Page 5
a.) Chronological b.) Cause and effect c.) Elimination d.) Descending a.) It can be hard to listen to feedback. Acquiring feedback is one of the best ways to improve your public speaking. b.) Public speaking provokes fear in a lot of people. Surveys show that many people prefer to have a root canal than speak in public. c.) One way to improve your public speaking is to practice. The benefit of practice is that it helps to build your confidence. d.) Today I want to talk about myths associated with public speaking. First, I want to dispel the notion that public speaking is scary. 10. If the general purpose of your demonstrative speech is to explain to your audience how to bake a cake, which organizing principle would be useful? 11. Which example needs a transition word or phrase between sentences to connect the ideas? Workplace Communication — Practice Milestone 2 © 2023 SOPHIA Learning, LLC. SOPHIA is a registered trademark of SOPHIA Learning, LLC. Page 6
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a.) Nikola includes some cute videos of puppies in her presentation at work because she thinks they'll make everyone feel happy. b.) Remy is presenting the next steps in the project to his team and uses a flow chart to illustrate each one. c.) Rodrigo spends more of his preparation time adding colors and graphics to his slides than he does planning and organizing his speech. d.) On her PowerPoint slides, Ramona writes her main points out in full sentences so that her audience can copy them down exactly. a.) Accepting conclusions that don't make sense given the argument (non sequitur) b.) Getting distracted by a misrepresentation of the argument (straw man) c.) Accepting an argument that is circular in nature (circular argument) d.) Getting distracted by an irrelevant topic (red herring) 12. Select the statement that describes a speaker using visual aids effectively in a presentation. 13. "Our most successful product last year was the N2000 model, of which we sold nearly 20,000. So we project that employee turnover at our company will be down by 30% this year." Which logical fallacy should you guard against here? Workplace Communication — Practice Milestone 2 © 2023 SOPHIA Learning, LLC. SOPHIA is a registered trademark of SOPHIA Learning, LLC. Page 7
a.) Effective, because a wink is always the best facial expression to pair with a joke. b.) Effective, because her facial expression complements her playful tone and helps communicate that she is making a joke. c.) Ineffective, because facial expressions like winks are not appropriate at work. d.) Ineffective, because she is breaking eye contact when she winks. 14. Lainey, a popular wellness coach, has been hired to help alleviate employee burnout at a high-stakes company. During a motivational speech to a group of employees, she playfully jokes that "We all know that the first five days of the work week are the hardest," and winks, before launching into a well-received guided relaxation session. How effective is Lainey's use of nonverbal communication? Workplace Communication — Practice Milestone 2 © 2023 SOPHIA Learning, LLC. SOPHIA is a registered trademark of SOPHIA Learning, LLC. Page 8
Answer Key Question Question Answer Answer 1 c Concept: Myths and Realities of Public Speaking Rationale: Terrell is applying his self awareness skill to both understand that he gets nervous when speaking but that he also has control over the situation. 2 a Concept: The Rhetorical Situation Rationale: While there are a lot of important details, it is first important for your to identify the context. In this situation, the context is that you will be speaking outdoors; therefore, considering peripheral noise is an important part of context. 3 c Concept: Informative Presentations Rationale: Frank is giving a demonstration because he is walking the focus group through different steps of the process. 4 c Concept: Persuasive Presentations Rationale: You can use your self awareness skill to understand that your audience will have their own biases; therefore, applying empathy to understand different viewpoints will help your audience see your point of view. 5 d Concept: Common Issues in Professional Presentations Rationale: Slang is often unique to specific cultures; therefore, using slang will make the presentation less accessible for individuals who are not part of the culture. 6 a Concept: Defining Your Purpose, Audience, and Scope Rationale: Tabitha is considering her audience as she decides to spend the time she has with her audience with new information rather than information that they already know. This shows respect for their time. She also applies her productivity skill to manage her time by planning ahead for the best use of the 15 minutes. 7 d Concept: Determining Your Topic Rationale: This is an appropriate thesis statement because it is a declarative sentence that defines the topic and includes specific points that highlight main ideas. 8 b Concept: Finding Resources Rationale: Persuasive ideas supported by legitimate research are more effective because you can support your opinion with fact, which allows you to communicate a more truthful and comprehensive message to your audience. 9 b Concept: Evaluating Resources Rationale: If a source makes claims that are not supported by research, then the claims are more Workplace Communication — Practice Milestone 2 © 2023 SOPHIA Learning, LLC. SOPHIA is a registered trademark of SOPHIA Learning, LLC. Page 9
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likely to be tied to personal opinion than fact. 10 a Concept: Structuring Your Presentation Rationale: The chronological organizing principle is most useful because this approach demonstrates steps in a specific order, which is important in situations such as baking. 11 a Concept: Integrating Transitions into Speeches Rationale: A transition word is necessary in this situation to connect the idea that while it is hard to listen to feedback, it is also one of the best ways to improve your public speaking. 12 b Concept: Incorporating Visual Aids Rationale: Remy is using visual aids to support his ideas with charts and graphs; he is not using visual aids to distract his audience with unnecessary concepts. 13 a Rationale: This logical fallacy is non sequitur because these are two separate and unrelated ideas. 14 b Concept: Nonverbal Strategies for Success Rationale: Her nonverbal communication is welcome in this situation as it is appropriate to her goal of introducing wellness concepts to the workplace. Workplace Communication — Practice Milestone 2 © 2023 SOPHIA Learning, LLC. SOPHIA is a registered trademark of SOPHIA Learning, LLC. Page 10