Operations Management: Sustainability and Supply Chain Management (12th Edition)
Operations Management: Sustainability and Supply Chain Management (12th Edition)
12th Edition
ISBN: 9780134130422
Author: Jay Heizer, Barry Render, Chuck Munson
Publisher: PEARSON
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Chapter D, Problem 3DQ

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3. Name the three factors that govern the structure of “arrivals” in a queuing system.

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QUESTION 10 MM2 has a queuing problem where customers who line up to pay their selections form the waiting line. The MM2 system consists of an arrival rate of 3 per hour according to a Poisson distribution, and service times are on average equal to 16 minutes per customer. What is the number of customers waiting in the queue on average? O&1.333 Ob.4.0 Oc.0.952 Od32 O.0.152
Question 9 In Littlefield Labs, each order is processed at three stations before being completed and sent to customers. Suppose at the peak demand (i.e., after 180 days in the game) the flow rate is 10 orders per day. And the average inventory at station 1, station 2 and station 3 are 72, 65 and 70 kits, respectively (these include kits being processed as well as those in queues). What is the average lead time (in hours) o complete an order? Please specify your answer in at least 2 decimal points. (Remember 1 order has 60 kits, each day has 24 hours). Next
Question 8.1 The computer lab at State University has a help desk to assist students working on computer spreadsheet assignments. The students patiently form a single line in front of the desk to wait for help. Students are served based on a first-come, first-served priority rule. Students arrive at the help desk at the rate of 4 every 10 minutes. The average service time is 2 minutes. The Poisson distribution is appropriate for the arrival rate and service times are exponentially distributed.

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Operations Management: Sustainability and Supply Chain Management (12th Edition)

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