Operations Management: Sustainability and Supply Chain Management (12th Edition)
Operations Management: Sustainability and Supply Chain Management (12th Edition)
12th Edition
ISBN: 9780134130422
Author: Jay Heizer, Barry Render, Chuck Munson
Publisher: PEARSON
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Chapter D, Problem 20P

a)

Summary Introduction

To determine: The number of doctors required to be on duty.

Introduction: The mathematical study which analyses the causes of delay in the waiting line is known as queuing theory. The theory examines all components in the waiting line such as arrival process, service process, and number of servers, system and customers.

b)

Summary Introduction

To determine: The condition of the hospital when only one doctor is available between 9A.M and 3P.M.

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Operations Management: Sustainability and Supply Chain Management (12th Edition)

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