Loose-leaf for Operations Management (The Mcgraw-hill Series in Operations and Decision Sciences)
Loose-leaf for Operations Management (The Mcgraw-hill Series in Operations and Decision Sciences)
12th Edition
ISBN: 9781259580093
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 9, Problem 2.1CQ
Summary Introduction

Case summary:

The case deals about the regional supermarket chains. Person K, who is a manager of one of the store, was distributed by numerous numbers of complaints from customers at the stores. The complaints registered on each date are demonstrated in the below check sheets:

Loose-leaf for Operations Management (The Mcgraw-hill Series in Operations and Decision Sciences), Chapter 9, Problem 2.1CQ

To determine: The recommendations to be made to the manager by Person X.

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