Loose-leaf for Operations Management (The Mcgraw-hill Series in Operations and Decision Sciences)
Loose-leaf for Operations Management (The Mcgraw-hill Series in Operations and Decision Sciences)
12th Edition
ISBN: 9781259580093
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 9, Problem 7DRQ
Summary Introduction

To determine: The contribution of one of the quality gurus to the quality management.

Introduction: Quality management is managing the products, services, or activities of an organization or individual, to be flawless. It helps to maintain the level of excellence in the product or service.

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