EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Chapter 7, Problem 9PA
Summary Introduction
Interpretation: speeding up the process and delivery process.
Concept introduction:In any process sequence, the value-added (VA) activities are those which adds value to the product or service produced. In other words, the value-added activities add or include some steps for which customers are willing to pay.
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