EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Chapter 7, Problem 6PA
Summary Introduction
Interpretation:Labor utilization rate needs to be measured using the given information with the help of utilization formula.
Concept Introduction: Resource utilization is an important analytic to measure the capacity of the system. Utilization refers to the ratio of resources used to resource available.
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Students have asked these similar questions
How does seasonal variability in demand affect the l ow and waiting time through a process? How might a company respond to reduce the effect of this variability?
The table below shows the time stamps of 10 customers who visited a local bank branch from 9:00 a.m. to 9:45 a.m. What is the flow
time of customers?
Customer
1
2
3
4
5
6
7
8
9
10
Time in
9:2
9:5
9:6
9:8
9:8
9:10
9:12
9:15
9:18
9:19
Time out
9:7
9:10
9:17
9:23
9:36
9:21
9:41
9:41
9:28
9:42
Instruction: Round your answer to 1 decimal place.
Flow time of customers
3.5 minutes
A bank receives loan applications from 6 customers a day. The bank has promised customers that applications will be processed in the order they are received. The table below shows the applications in the order they were received, the processing time for each loan application, and the due date that customers need to hear about their application status:
Customer
Processing time (days)
Due date (days)
A
9
13
B
11
18
C
8
11
D
7
13
E
10
22
F
12
28
Average flow time
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Average tardiness
days
Average number of jobs
applications
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