Explain the process of QFD (quality functional deployment) with example/s of unsatisfactory deployment. Concept Introduction: Customers of any product/service need/require certain characteristics which are called ‘voice of the customer’. Such characteristics are to be converted to operational characteristics which can be built (deployed) into the product/service to satisfy the customer. This is a modification of the cause & effect diagram-which technical characteristics will cause the effective satisfaction of which customer need. QFD is a structured process by which this deployment is carried out. The process carried out early in the development phase, ensures meeting of the customers’ voice.

Question

Want to see the full answer?

Answer 1

Question

Chapter 5, Problem 9DQ

Summary Introduction

Interpretation:Explain the process of QFD (quality functional deployment) with example/s of unsatisfactory deployment.

Concept Introduction:Customers of any product/service need/require certain characteristics which are called ‘voice of the customer’. Such characteristics are to be converted to operational characteristics which can be built (deployed) into the product/service to satisfy the customer. This is a modification of the cause & effect diagram-which technical characteristics will cause the effective satisfaction of which customer need.

QFD is a structured process by which this deployment is carried out. The process carried out early in the development phase, ensures meeting of the customers’ voice.

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Answer 2

Question

Chapter 5, Problem 9DQ

Summary Introduction

Interpretation:Explain the process of QFD (quality functional deployment) with example/s of unsatisfactory deployment.

Concept Introduction:Customers of any product/service need/require certain characteristics which are called ‘voice of the customer’. Such characteristics are to be converted to operational characteristics which can be built (deployed) into the product/service to satisfy the customer. This is a modification of the cause & effect diagram-which technical characteristics will cause the effective satisfaction of which customer need.

QFD is a structured process by which this deployment is carried out. The process carried out early in the development phase, ensures meeting of the customers’ voice.

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Answer 3

Question

Chapter 5, Problem 9DQ

Summary Introduction

Interpretation:Explain the process of QFD (quality functional deployment) with example/s of unsatisfactory deployment.

Concept Introduction:Customers of any product/service need/require certain characteristics which are called ‘voice of the customer’. Such characteristics are to be converted to operational characteristics which can be built (deployed) into the product/service to satisfy the customer. This is a modification of the cause & effect diagram-which technical characteristics will cause the effective satisfaction of which customer need.

QFD is a structured process by which this deployment is carried out. The process carried out early in the development phase, ensures meeting of the customers’ voice.

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Answer 4

Question

Chapter 5, Problem 9DQ

Summary Introduction

Interpretation:Explain the process of QFD (quality functional deployment) with example/s of unsatisfactory deployment.

Concept Introduction:Customers of any product/service need/require certain characteristics which are called ‘voice of the customer’. Such characteristics are to be converted to operational characteristics which can be built (deployed) into the product/service to satisfy the customer. This is a modification of the cause & effect diagram-which technical characteristics will cause the effective satisfaction of which customer need.

QFD is a structured process by which this deployment is carried out. The process carried out early in the development phase, ensures meeting of the customers’ voice.

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Answer 5

Chapter 5, Problem 9DQ

Summary Introduction

Interpretation:Explain the process of QFD (quality functional deployment) with example/s of unsatisfactory deployment.

Concept Introduction:Customers of any product/service need/require certain characteristics which are called ‘voice of the customer’. Such characteristics are to be converted to operational characteristics which can be built (deployed) into the product/service to satisfy the customer. This is a modification of the cause & effect diagram-which technical characteristics will cause the effective satisfaction of which customer need.

QFD is a structured process by which this deployment is carried out. The process carried out early in the development phase, ensures meeting of the customers’ voice.

Answer 6

Chapter 5, Problem 9DQ

Summary Introduction

Interpretation:Explain the process of QFD (quality functional deployment) with example/s of unsatisfactory deployment.

Concept Introduction:Customers of any product/service need/require certain characteristics which are called ‘voice of the customer’. Such characteristics are to be converted to operational characteristics which can be built (deployed) into the product/service to satisfy the customer. This is a modification of the cause & effect diagram-which technical characteristics will cause the effective satisfaction of which customer need.

QFD is a structured process by which this deployment is carried out. The process carried out early in the development phase, ensures meeting of the customers’ voice.

Answer 7

Chapter 5, Problem 9DQ

Summary Introduction

Interpretation:Explain the process of QFD (quality functional deployment) with example/s of unsatisfactory deployment.

Concept Introduction:Customers of any product/service need/require certain characteristics which are called ‘voice of the customer’. Such characteristics are to be converted to operational characteristics which can be built (deployed) into the product/service to satisfy the customer. This is a modification of the cause & effect diagram-which technical characteristics will cause the effective satisfaction of which customer need.

QFD is a structured process by which this deployment is carried out. The process carried out early in the development phase, ensures meeting of the customers’ voice.

Answer 8

Expert Solution & Answer

Answer 9

Expert Solution & Answer

Answer 10

Want to see the full answer?

Check out a sample textbook solution

See solution

Answer 11

Ch. 5 - Prob. 1DQ Ch. 5 - Prob. 2DQ Ch. 5 - Prob. 3DQ Ch. 5 - Prob. 4DQ Ch. 5 - Prob. 5DQ Ch. 5 - Prob. 6DQ Ch. 5 - Prob. 7DQ Ch. 5 - Prob. 8DQ Ch. 5 - Prob. 9DQ Ch. 5 - Prob. 10DQ

Concept explainers

Want to see the full answer?

Chapter 5 Solutions