Operations Management
Operations Management
11th Edition
ISBN: 9780132921145
Author: Jay Heizer
Publisher: PEARSON
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Chapter 5, Problem 7P
Summary Introduction

To prepare: A telephone caller script for annual phone-a-thon fund raiser in a university.

Introduction: Phone-a-thon is an annual fund raising event conducted by 155 J federations in Country NA. It helps to raise funds for the university’s alumni and use the funds to provide scholarships and help the eligible students.

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