EXPERIENCING MIS >CUSTOM<
EXPERIENCING MIS >CUSTOM<
7th Edition
ISBN: 9781323518731
Author: KROENKE
Publisher: PEARSON C
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Chapter 3, Problem 7CE

Explanation of Solution

a.

Five ways to show the increased value of the business:

  • Customer feedback and membership form.
  • Customer care service for 24 hours...

Explanation of Solution

b.

criteria for selecting Five ways in part a:

  • Attract the customer...

Explanation of Solution

c.

Justification:

  • Customer feedback and membership form to the regular customers is the best alternative because, the existing customers can inform the business about their requirements.
  • This will also help in the improvement of the business...

Explanation of Solution

d.

Alternative diagram:

  • According to the customer data, dete...

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