OPERATIONS MANAGEMENT CUSTOM ACCESS
OPERATIONS MANAGEMENT CUSTOM ACCESS
11th Edition
ISBN: 9780135622438
Author: KRAJEWSKI
Publisher: PEARSON EDUCATION (COLLEGE)
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Chapter 3, Problem 10P

i)

Summary Introduction

Interpretation: by using x¯ chart find out when would the process stop.

Concept introduction:Mean(x-bar) charts:

X bar charts is a type of statistical process control chart which measures a central a shift in the central tendency of the process. In other words, X- bar charts monitor the mean or average of a product characteristics. The central line of the X-bar chart is the average of the samples and limits are defined as

Upper control limit =x¯¯+A2R¯

Lower control limit =x¯¯A2R¯

( A2 is a factor for mean chart)

Abbreviations:

  x¯¯= Average of the sample means

  R¯= Average of the sample ranges

  z= standard normal variable ( 2 for 95.44% confidence, 3 for 99.74% confidence)

  σx¯= standard deviation of the distribution of sample means, computed as σn

  σ= standard deviation

  n= sample size (number of observations per sample)

R chart:

R-chart or range-chart is also a type of statistical process control chart, but it monitors the range of dispersion or variability of process. The central line of the r- chart is the average range and limits are:

  UCL=D4R¯LCL=D3R¯

( D4,D3 are factors for range chart)

The data corresponding to sampling of the given firm is given below

Mean of the diameter (x¯¯) is 0.015 inch.

Average range (R¯) is 0.002 inch.

Control limits are 3 sigma.

ii)

Summary Introduction

Interpretation: by using x¯ chart find out, when the process would be out of control.

Concept introduction:a process is said to be out control if one or more data points fall outside the control limits.

iii)

Summary Introduction

Interpretation: determine what trade off would consider by using result of a and b.

Concept introduction: trade off is a situational decision that involves diminishing or losing one quality, quantity or design in return for gains in other aspects

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